---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Search the community

# Search the community {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enter a keyword to use the type-ahead search on the Community homepage or enter one
or more words to view all search results.

## Before you begin

Role required: sn_communities.community_user

## Procedure

1. Navigate to the community homepage.
2. Press the space bar to use the type-ahead search and enter a keyword in the Search Community field.
3. Choose from the following options:
   1. Click a content item, topic, forum, or profile that matches your search.
   2. To enter your question, blog, or video if no matching content is displayed, click Ask the Community.
   3. To display all search results, click View all Results.
   {#search__substeps_yd4_wkz_xz}
4. Alternatively, enter one or more keywords in the Search Community field and press the Enter key.  
   A list of matching search results appears.
* **[Refine your search results](https://servicenow-prod.fluidtopics.net/I1PTrKl9uPa68gTQvxbj_g)**   
  Refine your search results to narrow down the content displayed.
* **[Sort your search results](https://servicenow-prod.fluidtopics.net/trxi1dx1qjdsiZjVg4eEdQ)**   
  Sort your community search results to narrow down the content displayed.