---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Activate Customer Central

# Activate Customer Central {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Activate the Customer Central plugin to use Customer Central.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem DefinitionPlugins.
2. Search for the plugin com.sn_csm_customer_central.
3. Select Activate.  
   Note:  
   To use Customer Central demo data, activate the Customer Service Management Demo Data (com.snc.customerservice.demo) plugin.
{#activate-customer-central__steps_vb4_sfz_pgb}

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