---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Open the CSM/FSM Configurable Workspace experience in UI Builder

# Open the CSM/FSM Configurable Workspace experience in UI Builder {#ariaid-title1}

* Release version: Xanadu
* 
* Updated February 4, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Access the CSM/FSM Configurable Workspace experience in UI Builder for editing.

## Before you begin

Role required: ui_builder_admin, admin

## About this task

## Procedure

1. In the navigation filter, navigate to AllNow Experience FrameworkUI Builder.
2. Select the Experiences tab.
3. Select the CSM/FSM Configurable Workspace experience.
{#csm-config-ws-open-in-uib__steps_dvc_2mg_2cc}

## Result

Your configurable experience opens in UI Builder.

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