---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Use a community profile

# Use a community profile {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The community profile displays an overview of a user's personal information as well
as their contributions, network, achievements, expertise, and events they are attending. You
can view and edit your own profile. You can also view another user's profile and perform
actions, such as following them or reporting inappropriate content.

## Before you begin

Role required: sn_communities.community_user

## Procedure

Perform one or more of the following tasks from the community profile.
* **[Manage your community profile](https://servicenow-prod.fluidtopics.net/ECtET500oYJiMabqV04JXA)**   
  View and edit your own community profile, which displays your contributions, network, achievements, expertise, and events you are attending.
* **[View another user's community profile](https://servicenow-prod.fluidtopics.net/VO5uAo4ZEyJ35YYHH5_sEQ)**   
  View another user's community profile to see their contributions, network, expertise, and so on. You can also manage your network by following and unfollowing other community users.
* **[Follow a community user](https://servicenow-prod.fluidtopics.net/Pcou5aSMqxOmcCVNJBlcsw)**   
  Manage your network by following other community users and tracking their activity in the community.
* **[Edit your community profile photo and personal information](https://servicenow-prod.fluidtopics.net/~Kgcc4XRMXo~yaHg0OIkwQ)**   
  You can change your community profile photo and edit your personal information.
* **[Edit your community profile display settings](https://servicenow-prod.fluidtopics.net/OZwmve_U8mYKx4_pmRVStw)**   
  Edit your display settings to determine who can view each profile section.
* **[Report a community profile](https://servicenow-prod.fluidtopics.net/h3HCx4P4su2LOpI_~O_ofg)**   
  Report a community profile to alert community moderators that there is offensive or inaccurate information in the profile.