---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Use the agent calendar

# Use the agent calendar {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Users with the agent calendar user role can add events to their personal calendar and
configure the calendar to show or hide different types of events.
**Related concepts**   

* [Configuring an agent calendar](https://servicenow-prod.fluidtopics.net/9PzQU8gX0VfSYDjJFniZ8A "Users with the agent calendar administrator role can perform several calendar configuration tasks.")
* [Managing agent calendar](https://servicenow-prod.fluidtopics.net/5HnyCyvV73bZcdhQs50Vhw "Customer service agents and field service technicians can use the agent calendar to see work schedules and assignments and also add personal events such as meetings or appointments.")