---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure tabs in the contextual side panel

# Configure tabs in the contextual side panel {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the inlineTabExclusion UX page property to prevent tabs
from appearing in the configurable side panel in CSM Configurable Workspace.

## Before you begin

Role required: workspace_admin, ui_builder_admin, admin

## About this task

You can configure the inlineTabExclusion UX page property for
specific tables. The following example shows the default value for this
property.  

    [{
      "template": [
        "incident","sn_customerservice_case"
      ],
      "attachment": [
        "sn_customerservice_case"
      ]
    }]

In the mapping for this property, the key represents the tab to be hidden and the value includes the list of tables for which the tab is hidden. In the above example:

* The Response template tab is hidden for the Incident \[incident\] and Case \[sn_customerservice_case\] tables.
* The Attachment tab is hidden for the Case \[sn_customerservice_case\] table.
{#config-csm-ws-side-panel-tabs__ul_axn_p3n_2vb}

## Procedure

1. Navigate to AllNow Experience FrameworkExperiences.
2. Select the CSM/FSM Configurable Workspace experience.
3. In the UX Page Properties related list, select inlineTabExclusion.
4. Make the necessary changes to the Value field.
5. Select Update.

*[\>]: and then