---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure a Portal Browse Taxonomy widget to work with the Portal Taxonomy Topic widget

# Configure a Portal Browse Taxonomy widget to work with the Portal Taxonomy Topic widget {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable users to access knowledge articles and catalog items in the Portal Taxonomy widget by selecting a topic on the card in the Portal Taxonomy Topic widget.

## Before you begin

You must add and configure the Portal Browse Taxonomy widget before accessing taxonomic topic on the Portal Taxonomy Topic widget. Otherwise, a blank page displays on the Portal Taxonomy Topic widget. For more information,
see [Add and configure the Portal Browse Taxonomy widget](https://servicenow-prod.fluidtopics.net/LdI6M~8mWlcydnFUM06WZA "Add the Portal Browse Taxonomy widget to your portal and modify its behavior. The widget displays taxonomy topics along with the articles and catalog items related to them.").

You must add and configure the Portal Taxonomy Topic widget in your portal. For more information, see [Add and configure the Portal Taxonomy Topic widget](https://servicenow-prod.fluidtopics.net/y~cxyMFURFX11_49TOpaVQ "Add a Portal Taxonomy Topic widget to your portal to display topics that your users can get more information about and modify its presentation and behavior. Once a topic card is selected, users are redirected to relevant knowledge articles and catalog items configured through the Portal Browse Taxonomy widget.").

Role required: admin or sp_admin

## Procedure

1. On your portal home page, in the website URL, copy the page ID.  

       https://<instance-url>/<portal-id>?id=<page-id>&sys_id=<record-id>

2. On you portal home page, press Control+right-click on the Portal Taxonomy Topic widget.
3. Select Instance Options.
4. On the Instance options window, in the Behavior section, paste the page ID into the Browse taxonomy page field.
5. Select Save.

## Result

Selecting topics redirects the user to a Portal Browse Taxonomy widget that displays related knowledge articles and catalog items.