---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create a gamification track

# Create a gamification track {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create tracks to provide a logical way to separate points assigned in the communities
into different areas.

## Before you begin

Role required: sn_gamification.admin

## Procedure

1. Navigate to AllCommunityGamification AdministrationTracks.
2. Click New.
3. Fill in the fields on the Gamification Track form as necessary.  
   {#gamification-create-track__table_acm_eem_sk1__entry__2}

   | Field | Description |
   |-|-|
   | Track Name | A descriptive name for the gamification track. |
   | Gamification Module | The module to which this track applies. Click the lookup icon to select a module from the Gamification Modules list. By default the module is set to Community. |
   | Active | Enable this check box to activate the track. By default this field is set to active. |
   | Application | The application to which this track applies. By default the module is set to Community. |
   | Track Display Order | The order in which the track appears. |
   [Table 1. Gamification track configuration form]

   {#gamification-create-track__table_acm_eem_sk1}
4. Click Submit.  
   The newly created track appears on the Gamification Tracks list.  
   Note:  
   While tracks can be configured, it is not currently displayed anywhere on the Community portal.
{#gamification-create-track__steps_rsj_5lt_kbb}

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