---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure content types for a forum

# Configure content types for a forum {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Define which types of content to use in a particular forum and associate a workflow
so that content is reviewed before becoming visible to other community users.

## Before you begin

Role required: sn_communities.forum_admin

## Procedure

1. Navigate to AllCommunityAdministrationForums.
2. Click a forum.
3. In the Content Types related list, click New.
4. In the Content Types list, select a Content Type.
5. Select an Approval Workflow.  
   You can select the Community - Content Approval workflow or a workflow that you have created.
6. Click Submit.

## Result

The selected content type is added to the Content Types related list in the forum. The following secondary content types are automatically added when creating a primary content type.  
{#add-content-type-to-forum__table_nyk_lhb_t2b__entry__2}

| Primary content type | Secondary content type |
|-|-|
| Question | Answer |
| Blog, Document, Event, Video | Comment |
[Table 1. Content types included in a forum]

{#add-content-type-to-forum__table_nyk_lhb_t2b}

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