---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Enhanced address data model for accounts

# Enhanced address data model for accounts {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Define addresses once and reuse them within an account hierarchy, or across account
hierarchies.

Businesses often must share addresses between accounts, within an account hierarchy, or
across hierarchies. An enhanced address data model makes it possible to link a location
with multiple accounts without creating multiple location records.

The enhanced address data model maintains the relationship between accounts and addresses
in a new table. By default, this feature is enabled for the new customer service
management (CSM) customers. However, it is optional for upgrade customers.
**Related concepts**   

* [Account Address table](https://servicenow-prod.fluidtopics.net/Zr1C99r1okqHsFbkYMC55g "Avoid duplication of address records by using the Account Address table.")
* [Reusing addresses between multiple accounts](https://servicenow-prod.fluidtopics.net/v6bJIq2Gfh1ydg~kr2pgMw "Users can reuse same addresses between multiple account records.")  
**Related tasks**   

* [Enable enhanced address model for accounts](https://servicenow-prod.fluidtopics.net/~Nd8kRU7VHWSNpDMNsmCqQ "Use the Account Address table in the enhanced address data model feature to link a location with multiple accounts without creating duplicate location records.")
* [Associate an address to an account](https://servicenow-prod.fluidtopics.net/Sd1rz1v~Dd3gNr_cH9Wyqw "Users can associate addresses to an account using the Account address related list on the account form or the location form.")