---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Add featured content in a community

# Add featured content in a community {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add or edit featured content in a community to appear in the Featured Content section
on the community homepage, forum homepage, or both.

## Before you begin

Set the following properties as required.
{#feature-community-content__table_yxb_5yw_4hb__entry__2}

| Property name | Description |
|-|-|
| sn_communities.default_featured_days | Default number of days for content to be featured. End date is calculated from the date the content is featured on. |
| sn_communities.max_featured_limit | Maximum amount of featured content at forum or at global level. |
| sn_communities.featured_global_notify_user | Send notifications to community users when content is featured on the community homepage. This property is inactive by default. Note: Notifications are always sent to community administrators and moderators. |
[Table 1. Featured content properties]

{#feature-community-content__table_yxb_5yw_4hb}

To send out email notifications when featured content expires, set the Featured
Content Expire scheduled job to Active.

Role required: sn_communities.admin, sn_communities.community_moderator,
sn_communities.forum_admin, or sn_communities.forum_moderator

## Procedure

1. Navigate to the community homepage.
2. Click the content you want to feature.  
   Note:  
   Question and Answer content types are not enabled for featuring by default. To enable Question or Answer content types for featuring, navigate to CommunityAdministrationContent Types. Click the content type you want to enable and select the Allow Featuring check box. In the same way, you can also disable content types for featuring.
3. Click ... and Mark as featured.
4. On the Feature Content pop-up window, select whether to feature the content on the community homepage or in a specific forum.  
   A notification that content has been featured is sent out to the author of the content, community users who commented on the post, and community users who are subscribed to the post. If featured content has expired or is removed from the featured content list by another user, community and forum administrators are notified.

*[\>]: and then