---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Approve forum memberships

# Approve forum memberships {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage forum membership approvals when registered community users request membership
to a forum.

## Before you begin

Role required: sn_communities.admin or sn_communities.forum_admin

## About this task

There are two ways of approving forum memberships.

## Procedure

1. Perform one of the following actions.
   * Navigate to CommunityForums.
     1. Choose a forum from the list that has been configured for membership.
     2. Click the Membership Approvals related list.
     {#approve-forum-memberships__ol_mny_rvf_v1b}
   * Navigate to Self-ServiceMy Approvals.
   {#approve-forum-memberships__choices_wt5_2vf_v1b}
2. Accept or reject the membership requests.  
   Only one approval is required for each task.  
   Once the task has been approved or rejected, an email notification is sent to the user.
{#approve-forum-memberships__steps_wlv_tjs_s1b}

*[\>]: and then