---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Components installed with Targeted Communications

# Components installed with Targeted Communications {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Several types of components are installed with the Targeted Communications
application.

## Tables installed with Targeted Communications {#ariaid-title2}

Tables are added with activation of Targeted Communications.
{#r_TargetCommInstalledWithTables__table_v3f_nzd_z5__entry__2}

| Table | Description |
|-|-|
| Recipients (Users) \[sn_publications_recipientslist_user_m2m\] | Stores recipients lists of type Internal Users. |
| Recipients (Accounts) \[sn_publications_recipientslist_account_m2m\] | Stores recipients lists of type Accounts. |
| Recipients (Consumers) \[sn_publications_recipientslist_consumer_m2m\] | Stores recipients lists of type Consumers. |
| Publication Recipients \[sn_publications_publication_contact_m2m\] | Stores recipients lists of type Contacts. |
| Workflow Config \[sn_publications_workflow_config\] | Workflow configuration page. |
| Publication \[sn_publications_publication\] | Stores all of the publications. |
| Recipients List \[sn_publications_recipients_list\] | Stores the recipient lists. |
| Recurrence \[sn_publications_recurrence\] | Stores all of the publication recurrences. |
[Table 1. Tables installed with Targeted Communications]

{#r_TargetCommInstalledWithTables__table_v3f_nzd_z5}

## Roles installed with Targeted Communications {#ariaid-title3}

Roles are added with activation of Targeted Communications.
{#r_TargetCommInstalledWithRoles__table_a5d_nck_55__entry__3}

| Role title \[name\] | Description | Contains roles |
|-|-|-|
| Publications administrator \[sn_publications.admin\] | The publications administrator can: * read all publications * create, update, and delete publications * create recurring publications * create recipient lists * add or remove approvers to workflows {#r_TargetCommInstalledWithRoles__ul_z2d_kfk_55} | * sn_publications.author * sn_publications.approver * workflow_publisher * image_admin {#r_TargetCommInstalledWithRoles__ul_y5d_nck_55} |
| Publications author \[sn_publications.author\] | The publications author can: * read all publications * create, update, and delete publications * create recurring publications * create recipient lists {#r_TargetCommInstalledWithRoles__ul_fjx_rfk_55} | * sn_publications_recipients_list_user * sn_publications_recipients_user * workflow_publisher * image_admin * sn_esm_agent {#r_TargetCommInstalledWithRoles__ul_wky_vfk_55} |
| Publications approver \[sn_publications.approver\] | The publications approver can approve publications. | approver_user |
| Recipients list user \[sn_publications_recipients_list_user\] | The recipients list user can create and view recipient lists. | None |
| Recipients user \[sn_publications_recipients_user\] | The recipients user can view recipient lists. | None |
[Table 2. Roles installed with Targeted Communications]

{#r_TargetCommInstalledWithRoles__table_a5d_nck_55}

## Properties installed with Targeted Communications {#ariaid-title4}

Properties are added with activation of Targeted Communications.
Note:  
To open the System Property \[sys_properties\] table, enter <kbd class="ph userinput">sys_properties.list</kbd> in the navigation filter.
{#r_PropInstallWTargetedComm__table_jzs_2kx_kt__entry__2}

| Property | Description |
|-|-|
| sn_publications.max_email | Limits the number of email recipients. * Type: integer * Default value: 100000 * Location: System Property \[sys_properties\] table {#r_PropInstallWTargetedComm__ul_ggl_jmx_kt} |
[ ]

{#r_PropInstallWTargetedComm__table_jzs_2kx_kt}