A household is made up of a group of consumers who live at a common address and share products and services.

A household can have a designated head of household and multiple current members. The head of household has access to all of the cases and information for the other household members.

A user with the system administrator role can create a household. This user can also delete a household. When a household is deleted, the system clears the references and associations to the household, including members, sold products, cases, and work orders, but does not delete these associated entities.