Add and configure the Portal Banner widget

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Add a Portal Banner widget to your portal and modify its appearance and behavior. You can use the Portal Banner widget to display announcements, new product or feature highlights, and important information on the portal page.

    Before you begin

    The UI Components for Customer Portals plugin must have been activated. For more information, see Activate the UI Components for Customer Portals plugin

    If you have not already created the page to which you want to add the widget, see Create a page for Configurable Portal widgets.

    Role required: sp_admin or admin

    Procedure

    1. Navigate to the All > Service Portal > Service Portal Configuration.
    2. Select Designer.
    3. On the Service Portal Designer page, search for and select the page to which you want to add the widget.
    4. Select the Widgets tab.
    5. In the Layouts section, drag the Container layout onto the portal edit page.
    6. On the container, select the Pencil icon (Pencil icon).
    7. In the Width field, select Fluid.
    8. Select Save.
    9. On the container, add a set of columns by selecting the plus button (Plus button).
    10. In the column, select the Edit page properties icon (Edit page properties icon.).
      Note:
      Verify that Column is selected in the breadcrumbs navigation.Service Portal Designer banner displaying the Column breadcrumb
    11. Select the Edit page properties icon (Edit page properties icon.) in the banner in Service Portal Designer.
    12. On the Page window, in the Page Specific CSS field, paste the following CSS code. 
      .col-md-12{ 
     padding-left: 0;
     padding-right: 0; 
 }
.padding-top {
     padding-top: 0;
 }
      If a message appears about the application scope, select here to be able to edit the record.
    13. Select Save.
    14. On the Widgets pane, in the Filter Widget field, enter Portal Banner.
    15. Drag the widget onto the container.
    16. In the Edit page, select the Portal Banner widget.
    17. Select the Pencil icon (Pencil icon).
    18. On the Instance form, in the Presentation field, paste the following JSON code into the Search Placeholder Text field. 
      {
    "title": "enter the title",
    "size": "enter the size of search bar",
    "color": "enter color"
}
      For more information about each parameter, see Script parameters for the search option in the Portal Banner widget.
    19. On the Instance form, fill in the fields.
      For a description of the field values, see Portal Banner widget instance options form.
    20. Select Save.