Disable comments

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • Disable comments on a blog, document, video, event, or question to prevent users from posting comments.

    Before you begin

    Role required: sn_communities.forum_moderator, sn_communities.community_moderator, sn_communities.moderation_admin, or sn_communities.forum_admin

    About this task

    There are two ways of disabling comments on the community content. You can disable comments while posting new content or restrict users from posting comments on existing content.
    Note:
    You can disable replies on an existing question to restrict users from posting further comments. You cannot post a new question when replies are disabled.

    Procedure

    Navigate to the community home page.
    • To disable comments on new community content:
      1. Choose the content type that you want to post.
      2. Select the Disable Comments check box.
      3. Click Publish.
    • To disable comments on existing community content:
      1. Choose the content that you want to disable the comments for.
      2. Click the more options icon (More options icon.) and then clickEdit.
      3. Select the Disable Comments check box.
      4. Click Save.
    A confirmation message appears stating that you've disabled comments. The comments on the existing content are displayed. You cannot edit an existing comment or post a new comment. All community and forum administrators and the content author receive an email notification when you disable or enable comments.