Configure the New Relic analysis AI agent

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • Configure the New Relic analysis AI agent for the analyze alert impact agentic workflow. This configuration also supports the New Relic observability skill in the manage alerts autonomously agentic workflow. After you configure the agent, the workflows can surface information from New Relic to help you investigate alerts.

    Before you begin

    Before configuring the New Relic analysis AI agent, you must do the following:

    Role required: connection_admin and credential_admin

    Procedure

    1. Navigate to All > sys_alias.LIST.
    2. Search for and select New Relic analysis AI agent.
    3. Select Create New Connection & Credential.
    4. On the form, fill in the fields.
      FieldDescription
      Connection Name Name of your New Relic connection. This name helps you identify it later. For example, New Relic Prod.
      Connection URL URL of the New Relic AI API: https://nrai-streaming.service.newrelic.com. The connection URL might vary by region or account.
      API Key New Relic API key.
      Header Name

      Header name for the New Relic API key: X-API-Key. Change this value to customize the header for different APIs or follow specific security policies.
    5. Select Create.
      Your connection appears in the Connections tab.

    What to do next

    Activate the New Relic analysis AI agent to use it in the analyze alert impact agentic workflow or manage alerts autonomously agentic workflow. In AI Agent Studio, navigate to Create and manage, find the New Relic analysis AI agent, and turn on the agent in the Select channels and status screen.

    Note:
    To use the New Relic analysis AI agent in the analyze alert impact agentic workflow, make sure that the Alert impact summary and Alert information retrieval AI agents are active. They're also required for the analyze alert impact agentic workflow.

    To learn more about using the New Relic analysis AI agent in the analyze alert impact agentic workflow or manage alerts autonomously agentic workflow, see Use the analyze alert impact agentic workflow and Manage alerts autonomously agentic workflow.