---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Place an alert into maintenance

# Place an alert into maintenance {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can manually place any alert into maintenance to hide it from the Alerts list and
Agent Workspace.

## Before you begin

Role required: evt_mgmt_admin, evt_mgmt_operator

## About this task

Placing the alert in maintenance does not place the CI into maintenance. The Status field on the CI record remains the same.

## Procedure

1. Navigate to AllEvent ManagementAll Alerts.
2. Perform one of the following actions.

   | Option | Description |
   | To put multiple alerts into maintenance | Select the check boxes next to each alert, and then click the Maintenance UI action at the top of the list. |
   | To put one alert into maintenance | Open the alert, and either select the Maintenance check box and click Update, or click the Maintenance UI action at the top of the list. |
   |-|-|

   {#t_EMPutAnAlertIntoMaintenance__choicetable_d3p_bch_1v}
**Related tasks**   

* [Create maintenance rules](https://servicenow-prod.fluidtopics.net/344EhFsa_tDZDz8D7wF~Pw "Use maintenance rules to mark CIs in maintenance status. When in maintenance status, these CIs are excluded from impact calculation.")

*[\>]: and then


