---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

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bundleId :

    - itom

workflow :

    - Technology


---

# Cisco GSS

# Cisco GSS load balancer discovery {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Discovery of Cisco GSS load balancers is performed by both SNMP and SSH.
Note:  
For information on Probe to Pattern migration see the knowledge article [KB0694477](https://support.servicenow.com/kb_view.do?sysparm_article=KB0694477).

## Classifiers

Discovery uses the Cisco GSS Load
Balancer classifier, which contains the condition: `sysdescr contains Global Site
Selector` to classify the device.

## Probes

Discovery uses several probes, including
an SNMP probe to discover the specific GSS device and a Serial Number
probe to identify the serial number of the device. See the table below for the list of related
probes.  
Warning:  
You must have SNMP and [SSH credentials](https://www.servicenow.com/docs/access?context=r_SSHCredentialsForm&version=yokohama&pubname=yokohama-platform-security&ft:locale=en-US) configured correctly for the GSS load balancers on your network.  
The following probes are triggered after classification:{#c_LoadBalancerGSS__table_afp_wg1_ct__entry__3}

| Probe | Description | Type |
|-|-|-|
| Cisco GSS - Identity | A multiprobe that identifies the GSS device and serial number. | MultiProbe |
| Cisco GSS - Network | This is included in the Cisco GSS - Identify probe. | Java- SNMP |
| Cisco GSS - Serial Number | This is included in the Cisco GSS - Identify probe. | JavaScript |
| Cisco GSS - Get Domains | A probe that discovers global domain names corresponding to the device. | JavaScript |
[ ]

{#c_LoadBalancerGSS__table_afp_wg1_ct}

## Tables

Discovery creates a record for each GSS device in the Cisco GSS \[cmdb_ci_lb_cisco_gss\] table.
Domains are populated in the DNS Names \[cmdb_ci_dns_name\] table. Host names and IP addresses are
stored in the IP Address to DNS Name \[cmdb_ip_address_dns_name\] table. [Service
Mapping](https://servicenow-prod.fluidtopics.net/SSq52NRkIyGTocyFrHF1cw "The ServiceNow Service Mapping application discovers all application services in your organization and builds a comprehensive map of all devices, applications, and configuration profiles used in these application services.") uses this information. You can see the DNS name information on the
DNS Names for CIs related list of the Load Balancer form.  
Note:  
The Cisco GSS pattern is available by default to use with the [Pattern Designer](https://servicenow-prod.fluidtopics.net/_qxdmD6N5su6Ad7JOjMRVQ "Service Mapping and Discovery use patterns in their discovery process that cover most industry standard network devices and applications. You can customize these patterns and create new ones.").