--- sourceDocument: Yokohama IT Operations Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # AWS Storage Gateway File Share # AWS Storage Gateway File Share pattern-based discovery {#ariaid-title1} * Release version: Yokohama * * Updated August 11, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of AWS Storage Gateway File Share pattern-based discovery The AWS Storage Gateway File Share pattern-based discovery in ServiceNow enables automated identification and mapping of AWS Storage Gateway File Share resources within your cloud environment. This functionality supports comprehensive discovery and service mapping, updating both CMDB and non-CMDB tables with detailed information about your AWS Storage Gateway File Shares and their relationships. Show full answer Show less ## Key Features * **Pattern Activation:** The discovery pattern for AWS Storage Gateway File Shares is disabled by default but can be enabled without losing updates or customization during upgrades starting with Visibility Content version 6.28.0. * **Prerequisites and Configuration:** Requires meeting AWS discovery prerequisites, removing duplicate entries from the Resource Inclusion List to prevent redundant discovery, and configuring discovery schedules appropriately---especially for AWS GovCloud environments. * **Data Population:** Discovers and populates detailed resource data into: * Non-CMDB tables (e.g., AWS-specific inventory tables accessible via ServiceNow navigation) * CMDB tables such as *cmdbawsstoragegatewayfileshare* and *cmdbcicloudgateway*, capturing resource identifiers, types, statuses, and relationships. * **CI Relationships:** Automatically creates configuration item relationships, linking Storage Gateway File Shares to their Cloud Gateways and AWS Datacenters, aiding in visualization and impact analysis. * **AWS Tag Discovery:** Collects AWS resource tags and stores them in the *cmdbkeyvalue* table, enabling better categorization and filtering of discovered resources. ## What You Can Expect By enabling and properly configuring this discovery pattern, ServiceNow customers can expect accurate, up-to-date visibility into their AWS Storage Gateway File Share resources, including their configurations, operational statuses, and hierarchical relationships. This enhances asset management, operational monitoring, and compliance efforts within ServiceNow's CMDB and related applications. Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. ## Pattern-based discovery and mapping requirements {#aws-storage-gateway-file-share__selection_ipy_53n_jfc} Verify the AWS discovery prerequisites : For more information, see the prerequisites section in [Amazon AWS Cloud components discovery using patterns](https://servicenow-prod.fluidtopics.net/nnBwzYmMo_kpTZpG3y5~xQ "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Remove resources from the Resource Inclusion List table : Verify that the relevant resource isn't listed in the Resource Inclusion List \[sa_cloud_inventory_resource_whitelist\] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see [Amazon Web Services (AWS) Resource Inventory](https://servicenow-prod.fluidtopics.net/U2bwxjeyIbyEXySOOJQkYA "The ServiceNow Discovery and Service Mapping applications can find and map the AWS resources available by AWS Config Service. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Enable the relevant pattern : The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see [Activate a disabled pattern](https://servicenow-prod.fluidtopics.net/R5W5GP640V_5uNIhVNRPCw "If you want to use a pattern for discovery that's disabled by default, activate it manually.").{#aws-storage-gateway-file-share__activating-disabled-pattern-not-customization} Configure the Discovery schedule to support GovCloud : Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see [Create AWS service accounts](https://servicenow-prod.fluidtopics.net/CvTA68TY3ph_FRR49RbdPg "Create AWS service accounts on the ServiceNow AI Platform to access your AWS account during AWS discovery."). Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables. ## Data stored in non-CMDB tables {#aws-storage-gateway-file-share__section_aq4_qkq_hfc} Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Storage Gateway File Share - Extended Inventory (LP) pattern. You can review the non-CMDB AWS tables by navigating to AllConfigurationAWS. You can also search the navigation filter for the specific pattern name. {#aws-storage-gateway-file-share__section_aq4_qkq_hfc__entry__2} | Field | Description | |-|-| | Object Id \[object_id\] | The Amazon Resource Name (ARN) uniquely identifying the resource. | | Name \[name\] | The name assigned to the resource or file share. | | Configuration Item \[configuration_item\] | References the Cloud Gateway \[cmdb_ci_cloud_gateway\] table. | | File Share Type \[file_share_type\] | The type of file share provided by the Storage Gateway. For example: NFS or SMB. | | Gateway Arn \[gateway_arn\] | The ARN of the AWS Storage Gateway associated with the resource. | [Table 1. AWS Storage Gateway - File Share \[cmdb_aws_storage_gateway_file_share\]] ## Data stored in CMDB tables Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Storage Gateway File Share - Extended Inventory (LP) pattern. {#aws-storage-gateway-file-share__entry__14} | Field | Description | |-|-| | Object ID \[object_id\] | The ARN uniquely identifying the resource. | | Name \[name\] | The name assigned to the resource or file share. | | Install Status \[install_status\] | Install status of the resource. Default value is Installed. | | Operational status \[operational_status\] | Operational status of the resource. Default value is Operational. | | Description \[short_description\] | Type of resource. The value is set to AWS::StorageGateway::FileShare. | [Table 2. Cloud Gateway \[cmdb_ci_cloud_gateway\]] ## CI relationships The Amazon AWS - Storage Gateway File Share - Extended Inventory (LP) pattern creates these relationships to support AWS Storage Gateway File Share discovery. {#aws-storage-gateway-file-share__entry__27} | CI | Relationship | CI | |-|-|-| | Cloud Gateway \[cmdb_ci_cloud_gateway\] | Hosted on::Hosts | AWS Datacenter \[cmdb_ci_aws_datacenter\] | | AWS Storage Gateway - File Share \[cmdb_aws_storage_gateway_file_share\] | References | Cloud Gateway \[cmdb_ci_cloud_gateway\] | [ ] ## AWS tag discovery {#aws-storage-gateway-file-share__section_ezc_jwt_jfc} The pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table. {#aws-storage-gateway-file-share__table_axq_spc_y2c__entry__2} | Field | Description | |-|-| | Key \[key\] | Tag name. | | Value \[value\] | Tag value. | [Table 3. Key Value \[cmdb_key_value\]] {#aws-storage-gateway-file-share__table_axq_spc_y2c} *[\>]: and then