---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Team-based integrations in Event Management

# Team-based integrations in Event Management {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Team-based integrations empower teams to optimize event processing within Event Management to enhance efficiency and operational effectiveness.  
Team-based integrations provides the following capabilities:

* Assign teams to particular connectors, providing a structured approach to integration efforts.
* Enable each team to define and apply custom rules, enabling a more targeted and straightforward handling of event processing.
* Route alerts automatically to the appropriate team members responsible for the integrated systems based on integration ownership and configuration item (CI) ownership.
* Enable seamless integration and automation through the automatic assignment of alerts to appropriate team members based on integration ownership and configuration item (CI) ownership.
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Customize event rules, event mapping, and the precedence of team rules for team-based
integrations. For more information, see [Team-based integration properties](https://servicenow-prod.fluidtopics.net/SMXDinlKvElW5py3BbkvAA "Team-based integration system properties enable you to customize the assignment group functionality for existing and new customers for event rules and event field mapping.").
**Related concepts**   

* [Event rules](https://servicenow-prod.fluidtopics.net/NAsCQ7ocCYVbIwhpy8vV2w "Use event rules to generate alerts for tracking and remediation. Event rules are stored in the Event Rule [em_match_rule] table. Configure and customize event rules to manage events and alert generation.")
* [Event field mapping configuration](https://servicenow-prod.fluidtopics.net/CqLxSVNMUQ7IxuWraPtG3A "Use Event field mappings rules to map values from specific fields to values in other fields.")
* [Alert assignment groups for teams](https://servicenow-prod.fluidtopics.net/z6M1srxLliMZK4rKxaV5Kw "Alert assignment groups assign alerts to the right teams promptly and automatically, improving overall incident management capabilities.")