---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Launch an alert analysis from the Now Assist panel

# Launch an alert analysis from the Now Assist panel {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Initiate an alert analysis from the Now Assist panel. The alert analysis displays directly in the Now Assist panel for convenient review.

## Before you begin

* Install the ITOM plugin in the Now Assist feature. For more information, see [Install the Now Assist for IT Operations Management (ITOM) plugin](https://servicenow-prod.fluidtopics.net/Xg93vxMhsvlpN0pi9iQgqg "Install the ITOM plugin in the ServiceNow Now Assist feature.").
* View important information about the ServiceNow® ServiceNow Otto for IT Operations Management (ITOM) application in [ServiceNow Otto for IT Operations Management (ITOM)](https://servicenow-prod.fluidtopics.net/h4stAW7ssy_y4_zqJQlNng "Use the ServiceNow ServiceNow Otto for IT Operations Management (ITOM) application to analyze alerts in Event Management. Alert analyses include a human-readable brief of the alert and technical information to help you investigate the alert more effectively.").
{#alert-analysis-now-assist-panel__ul_gwl_5xs_5cc}

For comprehensive information about the Now Assist panel, see [Now Assist panel](https://www.servicenow.com/docs/access?context=now-assist-panel-overview&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).

Role required: evt_mgmt_operator

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. Select the List icon (![List icon]()) in the navigation bar.
3. Select ListsAlertsAll Alerts.
4. Initiate an alert analysis from the Now Assist panel using one of the available methods.

   | Launch an alert analysis | Procedure |
   | From the list | 1. Select the Now Assist panel icon (![Now Assist panel icon.]()). The Now Assist panel displays. 2. Enter an alert analysis request, including the alert number, in the field at the bottom of the panel. Note: If you provide incomplete information, Now Assist prompts you for the missing details. The alert analysis displays in the panel. {#alert-analysis-now-assist-panel__ol_tz4_c5s_5cc} |
   | From an alert form | 1. Open an alert. 2. Select the Now Assist panel icon (![Now Assist panel icon .]()). The Now Assist panel displays. 3. Select Perform alert analysis. The alert analysis displays in the panel. {#alert-analysis-now-assist-panel__ol_m4j_w5s_5cc} |
   |-|-|

   {#alert-analysis-now-assist-panel__choicetable_jyk_xts_5cc}
5. **Optional:** Enter follow-up questions or requests.  
   For example: <kbd class="ph userinput">Summarize the analysis</kbd> or <kbd class="ph userinput">Show alert severity</kbd>.
{#alert-analysis-now-assist-panel__steps_i3y_brn_cdc}

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