---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Access to cloud environments for ITOM products

# Access to cloud environments for ITOM products {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

If your organization deploys IT assets on the cloud, ITOM products
must access your cloud environment to collect information about the IT infrastructure.
* **[ITOM application support to Gov Cloud environments](https://servicenow-prod.fluidtopics.net/2fe98dTCJS6fR0FUUmL~Sw)**   
  To promote secure, compliant, and scalable IT operations tailored to the unique needs of government agencies.
* **[Install and configure MID Servers to access cloud environments](https://servicenow-prod.fluidtopics.net/J5R6fEzDsXUAwkST18d7jg)**   
  Install and configure the MID Servers correctly to enable ITOM products to access to the cloud resources.
* **[Setting up a cloud service account](https://servicenow-prod.fluidtopics.net/13MYP5oVF9Ctnc7W~ukamA)**   
  Create and configure ServiceNow cloud accounts at ServiceNow AI Platform for the corresponding Cloud vendor service accounts.

**Related concepts**   

* [Discovery for cloud environment](https://servicenow-prod.fluidtopics.net/iXC8jdgXIVXh9T_QHi7P_g "ITOM Visibility cloud discovery solutions enable you to collect detailed information about your cloud-based infrastructure and your resources in major cloud service providers: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), IBM Cloud Platform, Oracle Cloud Infrastructure (OCI), and Alibaba Cloud.")  
**Related reference**   

* [Cloud resource discovery](https://servicenow-prod.fluidtopics.net/4Mfarncg9TyAYGtrrQzBJg "ITOM Visibility discovers resources on cloud platforms.")