---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Manually create an application service in Event Management

# Manually create an application service in Event Management {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can manually create an application services.
Event Management can use application services to
monitor service performance and identify health issues.

## Before you begin

Role required: evt_mgmt_admin

## About this task

An application services is a set of interconnected applications and hosts which are configured to offer a
service to the organization. Application services can be internal, like an
organization email system or customer-facing, like an organization website. Use application services to organize, maintain, and monitor services in your organization.  
Application services do not support these CI types:

* cmdb_ci_endpoint
* cmdb_ci_translation_rule
* cmdb_ci_config_file
* cmdb_ci_qualifier
* cmdb_ci_application_cluster
{#create-an-application-service__ul_klp_n1c_4gb}

## Procedure

1. Navigate to AllEvent ManagementServicesApplication Services.
2. Click New.
3. On the form, fill in the fields.  
   {#create-an-application-service__table_zhx_21c_4gb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Enter a unique application service name. |
   | Owned by | Specify an owner who is responsible for this application service in the organization |
   | Add entry points: |   |
   | CI Type | Select the CI type (CI class) for the CI you are adding. Every CI belongs to a CI type which contains a set of attributes configured for this kind of CI, for example, cmdb_ci_appl for applications. |
   | CI Name | Select the CI from the list of CIs of the selected CI type. |
   [Table 1. Create a Service form]

   {#create-an-application-service__table_zhx_21c_4gb}

   The CI type list includes only allowed CI types. For example, you cannot add
   an application cluster.
4. Click Submit.

## What to do next

For details on grouping application services, see [Group application
services](https://servicenow-prod.fluidtopics.net/fJqUMi_qakxfnAzOigjV_w "Organize application services by groups to perform actions simultaneously on multiple services, and to control user access to services. You can use Event Management to track service health by service groups.").

For details on controlling
user access to application services, see [Control user access to
application services](https://servicenow-prod.fluidtopics.net/Tl72BIYyrHnYkttnrTFwVw "Assign user roles to service groups to grant users access to application services in your organization. Your organization may restrict access to some services for security or secrecy reasons.").

*[\>]: and then