---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Launch a web application for an alert in Service Operations Workspace for ITOM

# Launch a web application for an alert in Service Operations Workspace for ITOM {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 6, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Launch a web application that was configured in an alert management rule to quickly access necessary tools, improving response times and efficiency.

## Before you begin

Role required: evt_mgmt_operator or evt_mgmt_admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. From the navigation bar, select the Express list icon: ![Express list icon]().
3. Select the alert number to open it.  
   The alert opens in a separate tab, displaying the Overview subtab. In the right panel, the Utilities tab is selected by default.
4. In the Utilities section, select the web application to launch the app.
{#launch-a-web-application-for-an-alert-in-service-operation-workspace__steps_t52_y5f_hwb}

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