---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Set up integrations from Integrations Launchpad

# Set up integrations from Integrations Launchpad {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Set up integrations from Integrations Launchpad

The Integrations Launchpad in Service Operations Workspace for ITOM provides a unified interface to configure integrations that bring raw log messages from external sources into your ServiceNow instance.
This setup enables Health Log Analytics to process and analyze log data efficiently, supporting enhanced IT operations management.
Show full answer Show less  

## Pull Integrations

Pull integrations retrieve log data from external sources and stream it into your instance through a MID Server. These connectors allow you to ingest logs from various platforms, facilitating centralized log analysis. Key pull integrations include:

* **Elasticsearch:** Streams logs from Elasticsearch indices.
* **ServiceNow System Logs Retriever:** Sends system log data to Health Log Analytics AI engine. Note that only one such data input can exist and requires admin privileges; it does not use a MID Server.
* **Apache Kafka:** Streams logs from Kafka topics.
* **Splunk Poller:** Periodically pulls log data from Splunk based on queries.
* **Amazon CloudWatch and Amazon S3:** Streams logs from AWS CloudWatch and S3 buckets respectively.
* **Microsoft Azure Log Analytics:** Connects to Azure Log Analytics to stream log data.
* **MID Server:** Collects and streams log messages from the MID Server itself.

## Push Integrations

Push integrations accept log data pushed from external sources directly into your instance via a MID Server. These allow real-time or near-real-time log streaming from various protocols and services. Key push integrations include:

* **UDP and TCP:** Receive raw log messages over UDP or TCP/SSL sockets.
* **REST API:** Accepts logs streamed in JSON format.
* **GCP PubSub:** Receives logs published to Google Cloud Pub/Sub topics.
* **Splunk UDP and TCP:** Streams logs using Splunk heavy forwarders over UDP or TCP.
* **Amazon Data Firehose:** Streams logs directly to ITOM Gateway's collector service for queuing and processing.
* **Vector Agent:** Supports streaming of log messages via a Vector Agent into Health Log Analytics.

## Practical Benefits for ServiceNow Customers

By leveraging these integrations, customers can centralize log data collection from diverse sources for comprehensive Health Log Analytics. This enables proactive monitoring, faster issue detection, and improved IT operations insights. The Launchpad simplifies setup and management of these integrations, ensuring streamlined connectivity and data flow into ServiceNow.  
Set up integrations for Health Log Analytics from the Event Management
Integrations Launchpad in Service Operations Workspace for ITOM.

## Integrations Launchpad {#hla-data-input-setup-integrations__section_zrr_vz1_mcc}

The Integrations Launchpad tool provides a unified interface for convenient integration with connectors that feed raw log
messages from external sources into your ServiceNow instance for processing and analysis. For more information, see [Integrations Launchpad in Service Operations Workspace for ITOM](https://servicenow-prod.fluidtopics.net/Uerz_nc8Z9osqGgNu7LISQ "The Integrations Launchpad showcases all Event Management connector integrations, allowing users to pull or push events from external or internal devices. This centralized hub simplifies Event Management by consolidating integration options in one place.").

## Integrations for Health Log Analytics {#hla-data-input-setup-integrations__id_jjg_ktd_pdc}

The Integrations Launchpad enables the following integrations for Health Log Analytics:  

Pull integrations
:   These integrations pull log data from external data sources and stream the data to your instance via a MID Server. Select an integration in the table to open a page with the setup procedure.  
    {#hla-data-input-setup-integrations__table_qzq_kf1_mcc__entry__2}

    | Integration | Description |
    |-|-|
    | [Elasticsearch](https://servicenow-prod.fluidtopics.net/mP~fxY4yQE6F_k0ByBq7dg "Set up an integration to stream log data seamlessly from Elasticsearch indices to your instance for Health Log Analytics processing.") | Streams log data from Elasticsearch indices to your instance. |
    | [ServiceNow System Logs Retriever](https://servicenow-prod.fluidtopics.net/l3nPQD834OQs2gTCDJxT2w "Set up an integration for streaming log data from your ServiceNow platform's System Log table to the HLA engine.") | Sends log data from the ServiceNow System Log table to the Health Log Analytics AI engine. Note: Only a single ServiceNow System Logs Retriever data input can exist in the system, and only users with the admin role can create and configure it. This data input doesn't run on a MID Server. |
    | [Apache Kafka](https://servicenow-prod.fluidtopics.net/wBWbkPkhjWgiU7k6irvFyw "Set up an integration for streaming log data from Apache Kafka to your ServiceNow instance for processing by Health Log Analytics.") | Streams log data from Apache Kafka to your instance. |
    | [Splunk Poller](https://servicenow-prod.fluidtopics.net/CymFhc_LmY1R5B9nV3qAxw "Set up an integration that periodically pulls log data from Splunk to your ServiceNow instance for processing by Health Log Analytics.") | Pulls log data from Splunk to your ServiceNow instance periodically by query. |
    | [Amazon CloudWatch](https://servicenow-prod.fluidtopics.net/8__WfRiMAigseNlkJPAOQQ "Set up an integration for streaming log data from Amazon CloudWatch to your ServiceNow instance.") | Streams log data from Amazon CloudWatch to your instance. |
    | [Amazon S3](https://servicenow-prod.fluidtopics.net/toPbk_wdtpLjSXXgro9w8A "Set up an integration for streaming log data from Amazon S3 (Simple Storage Service) buckets to your ServiceNow instance.") | Streams log data from Amazon S3 (Simple Storage Service) buckets to your instance. |
    | [Microsoft Azure Log Analytics](https://servicenow-prod.fluidtopics.net/bl3g1iRzhRrEpHsL4daTiQ "Set up an integration for streaming log data from Microsoft Azure Log Analytics to your ServiceNow instance. The integration points the Health Log Analytics AI engine to a data source in your Microsoft Azure Log Analytics account.") | Streams log data from Microsoft Azure Log Analytics to your instance. The connector points the Health Log Analytics AI engine to a data source in your Microsoft Azure Log Analytics account. |
    | [MID Server](https://servicenow-prod.fluidtopics.net/vlb_Rd0GA2JniIDG8mS8hg "Set up an integration for collecting and streaming MID Server log messages to your ServiceNow instance for processing by Health Log Analytics.") | Collects log messages from the MID Server and streams them to your instance. |
    [Table 1. Pull integrations]

    {#hla-data-input-setup-integrations__table_qzq_kf1_mcc}

Push integrations
:   These integrations connect to external data sources that push log data to your instance via a MID Server. Select an integration in the table to open a page with the setup procedure.  
    {#hla-data-input-setup-integrations__table_ezf_rh1_mcc__entry__2}

    | Integration | Description |
    |-|-|
    | [UDP](https://servicenow-prod.fluidtopics.net/Pe7TPpdZSLUGmQzmpvz0yg "Set up an integration for sending log data to your ServiceNow instance directly over a UDP socket.") | Sends raw log messages to your instance directly over a UDP socket. |
    | [TCP](https://servicenow-prod.fluidtopics.net/q3ZsjWXxXd~yAOzyHEBfkQ "Set up an integration for sending log data to your ServiceNow instance directly over a TCP/SSL socket.") | Sends raw log messages to your instance directly over a TCP/SSL socket. |
    | [REST API](https://servicenow-prod.fluidtopics.net/X9dR9Y9cNwvJoLjEffe9pA "Set up an integration for streaming log data to your ServiceNow instance for processing by Health Log Analytics.") | Streams log data to your instance in JSON format. |
    | [GCP PubSub](https://servicenow-prod.fluidtopics.net/IRlkvMHbhI714lcQ7eIwEw "Set up an integration for receiving log messages that were published to a Google Cloud Platform (GCP) Pub/Sub topic and streaming them to your ServiceNow instance.") | Receives log messages that were published to a Google Cloud Pub/Sub topic and streams them to your instance. |
    | [Splunk UDP](https://servicenow-prod.fluidtopics.net/NqkzUFRuOHRtiPG7NZoAJg "Set up an integration to stream log messages to your ServiceNow instance over the UDP transport protocol using a Splunk heavy forwarder. Health Log Analytics processes the ingested log data.") | Streams log messages to your ServiceNow instance over the UDP transport protocol using a Splunk heavy forwarder. |
    | [Splunk TCP](https://servicenow-prod.fluidtopics.net/LXJagXTokgFCJ4Hvexye3Q "Set up an integration to stream log messages to your ServiceNow instance over the TCP transport protocol using a Splunk heavy forwarder. Health Log Analytics processes the ingested log data.") | Streams log messages to your ServiceNow instance over the TCP transport protocol using a Splunk heavy forwarder. |
    | [Amazon Data Firehose](https://servicenow-prod.fluidtopics.net/sl1Ow_HeLW7SFu_zoo7ltg "Set up an integration to stream log data from Amazon Data Firehose directly to the ServiceNow datacenter, where it’s queued for Health Log Analytics processing. There’s no need to store AWS keys on your ServiceNow instance.") | Streams log messages from Amazon Data Firehose directly to the collector service in ITOM Gateway, where it's queued for Health Log Analytics processing. |
    | [Vector Agent](https://servicenow-prod.fluidtopics.net/wT_lNwE6g4ShyaLYEUQa4A "Set up a Vector Agent integration to enable Health Log Analytics to process log messages that are streaming into your ServiceNow instance via a Vector Agent.") | Enables Health Log Analytics to process log messages that are streaming into your instance via a Vector Agent. |
    [Table 2. Push integrations]

    {#hla-data-input-setup-integrations__table_ezf_rh1_mcc}