---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Event Management

# Event Management {#ariaid-title1}

* Release version: Yokohama
* 
* Updated June 24, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow®
Event Management is a robust application that helps keep your IT systems healthy by spotting problems quickly and fixing them. It collects events from different sources, figures out what's causing the issues, and converts
them into alerts. These alerts are then analyzed, grouped, and acted upon to resolve issues and maintain system health.
Event Management seamlessly integrates with various monitoring tools via connectors and listeners, enabling comprehensive data collection and correlation. Available as a separate subscription from the main ServiceNow platform, Event Management allows organizations to tailor their usage to specific needs, ensuring effective and efficient incident management without unnecessary overhead.

## Get started {#c_EM__section_jmy_rsk_trb}

|-|-|-|
| [Explore Explore the various types of alert grouping and the rules for correlation](https://servicenow-prod.fluidtopics.net/UWgNOxLiJOfWJypoHuIMjg "Alert grouping is the process of organizing and consolidating related alerts into sets based on common characteristics or criteria. This helps in simplifying alert management by reducing noise, making it easier to prioritize, track, and address issues efficiently. Grouped alerts provide a clearer overview of related incidents, facilitating quicker root cause analysis and remediation.") | [Configure Setup Event Management](https://servicenow-prod.fluidtopics.net/9GiLZrfpwqDih0r8N5Le6g "After activating Event Management, set it up to receive and process events, and generate and analyze alerts.") | [Use View alert information and monitor service health](https://servicenow-prod.fluidtopics.net/lYOaq9vnV65RC5J6EfrLxA "As an Event Management operator, your role is to find alerts, analyze them, and take action to help resolve the underlying issue.") |
| [Integrations Learn how you can integrate Event Management with other monitoring systems](https://servicenow-prod.fluidtopics.net/TgqSnIK7FKFPrCjEkwXzzg "An event is a notification from one or more monitoring tools that indicate something of interest has occurred, such as a log message, warning, or error.") | [Event processing Understand the analysis and management of events](https://servicenow-prod.fluidtopics.net/nHaFbpVXP384OaxXNgrS7A "Event processing is the process of taking events or streams of events, analyzing them and taking automatic action. The process includes viewing events, event binding, event rules and event field mapping.") | [Reference Get details about domain separation in Event Management](https://servicenow-prod.fluidtopics.net/_GZvkGj4nmU8IHZyWBZIqw "Domain separation is supported in Event Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.") |
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## Dependencies

For a list of Event Management plugin dependencies, see [Plugins or applications installed with ITOM AIOps](https://servicenow-prod.fluidtopics.net/vE~cee9SNDJ5u0C860nEJQ "Tables that list the plugins or applications that are installed with ITOM AIOps applications. When you update your application, any newly required application dependencies are installed.").

## Troubleshoot and get help {#c_EM__section_epq_skg_1nb}

* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Ask or answer questions in the Event Management community](https://community.servicenow.com/community/operations-management)
* [Contact ServiceNow Support](http://www.servicenow.com/support/contact-support.html)
* [Video: Getting started with Event Management](https://players.brightcove.net/6274575390001/nUx4EKfUz_default/index.html?videoId=6331193497112)
* [Videos: Getting started with ITOM](https://www.youtube.com/playlist?list=PLCOmiTb5WX3p7hJP68kQu3nXPCwwGtXK0)
* [Developer training](https://developer.servicenow.com/app.do#!/training/landing)
* [Developer documentation](https://developer.servicenow.com/app.do#!/documentation)
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