---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Agent Client Collector Framework

# Agent Client Collector Framework {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Agent Client Collector Framework (ACC-F) application manages the agent installation on your infrastructure components, enabling sending of output data to the ServiceNow® instance via the MID Server. In addition to the MID Server, you must install the Configuration Management Database for Scoped Apps (CMDB).

## Get started {#acc-framework-landing-page__section_vxt_4zs_51c}

|-|-|-|-|
| [ExploreLearn the key features and business value that the Agent Client Collector Framework application offers.](https://servicenow-prod.fluidtopics.net/toIUDF9IRcRTx~HDomb~EQ "The Agent Client Collector Framework (ACC-F) is a powerful solution for monitoring the performance and health of infrastructure components by using agents installed on servers and devices. It collects and sends critical system data to ServiceNow for analysis, enabling proactive management and troubleshooting of Configuration Items (CIs).") | [ConfigureConfigure the features and components to enable Agent Client Collector Framework.](https://servicenow-prod.fluidtopics.net/mNgCKBOXFGFiiYD_o2AZXA "Plan and configure your Agent Client Collector Framework implementation.") | [Work with checks and policiesUnderstand working with checks to gather data from the agent's components.](https://servicenow-prod.fluidtopics.net/dXEfth~z4VDcUv0hnQ9Hjg "Run a check command on your server or database to gather data from those devices. Depending on the check that is invoked, collected data may be monitoring data, visibility data, log data, or user metrics.") | [Data collectionEnable collecting data from Agent Client Collector hosts.](https://servicenow-prod.fluidtopics.net/FQZ~o2hmNdFOMqfvLcYugA "You can perform actions which enhance data collection from the hosts on which Agent Client Collector is running.") |
| [Agent Client Collector logsTrack events in your system using Agent Client Collector logs](https://servicenow-prod.fluidtopics.net/AHJbPxLQ8NAs1S9GPtPCQQ "Use Agent Client Collector logs to track events in your system. Log levels indicate the severity of each event.") | [Agent Client Collector health dashboardMonitor the status of the agents in your system.](https://servicenow-prod.fluidtopics.net/kLLIMrjmR2HFE57tzu31hQ "The Agent Health Dashboard enables you to monitor the status of the agents in your system.") | [Agent Client Collector feature matrixView the availability Agent Client Collector features.](https://servicenow-prod.fluidtopics.net/kgtkxXWhmKll323MvWNd1g "The Agent Client Collector Agent feature matrix displays the availability of Agent Client Collector features. The matrix displays data in a graph and a table.") | [ReferenceGet additional details about field descriptions, configuration properties, and log levels.](https://servicenow-prod.fluidtopics.net/qOyAbtgAFdlEmur9AL85og "Reference topics provide additional information about mapping and fine-tuning application services using Agent Client Collector Framework lists and forms.") |
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## Troubleshoot and get help {#acc-framework-landing-page__section_byt_4zs_51c}

* [Ask or answer questions in the Agent Client Collector community forum.](https://www.servicenow.com/community/itom-articles/itom-agent-client-collector-acc-knowledge-amp-troubleshooting/ta-p/2529658)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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