---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# URL Discovery insights dashboard

# URL Discovery insights dashboard {#ariaid-title1}

* Release version: Yokohama
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of URL Discovery insights dashboard

The URL Discovery insights dashboard in ServiceNow provides analytics and captured data on web domains accessed by managed Windows and macOS devices.
It enables organizations to monitor URL activity to support software asset management and IT operations decisions.
The dashboard is accessed via Workspaces \> Discovery Admin Workspace \> Insights \> URL Discovery insights for SAM.
Show full answer Show less  

## Prerequisites

* ServiceNow AI Platform: Australia, Zurich, or Yokohama release (starting Patch 6)
* Software Asset Management Professional plugin (com.snc.samp)
* Agent Client Collector for Visibility - Content (ACC-VC) version 1.8.0 or later
* ITOM URL Discovery version 1.1.0 or later
* Discovery Admin Workspace version 1.14.0 or later
* Enable data collection by setting `snaccviscontent.enablefullmonitoring` to True
* User roles required: `discoveryadmin` or `admin`

## Key features

The dashboard provides visualizations based on data from the `Application Domain [snaccviscontentapplicationdomain]` table, refreshed on demand. Its key visual reports include:

* **All visited URLs**: Total count of URLs visited on managed devices since a selected date (visible when Broad discovery is enabled)
* **Top 5 URLs with the most visits**: Bar chart showing the five most frequently visited URLs
* **Targeted URLs visited by category**: Donut chart displaying URL visits grouped by category

Data is updated via daily aggregation jobs and may not reflect same-day activity until processing completes.

## URL lists and management

* **Targeted URLs visited**: Shows URLs configured for monitoring; selecting a URL opens detailed domain metrics (page views, accessed time, distinct users)
* **Other URLs visited**: Lists non-targeted URLs accessed when broad discovery is enabled, allowing users to add these URLs to the targeted list by specifying attributes such as Internal/External status, Category, Product, Publisher, and Application Service

Adding URLs to targeted discovery requires appropriate role permissions, including `samuser` for mapping Software Asset Management products.

## Practical implications for ServiceNow customers

This dashboard allows you to monitor and analyze web domain usage across your managed devices, supporting improved visibility into software usage and compliance. By targeting specific URLs for monitoring, you can correlate domain access with software products and services, enabling data-driven decisions for software asset management and operational insights. The ability to refresh visualizations and filter data ensures you can tailor the analysis to your organization's needs.  
The Discovery Admin Workspace URL Discovery insights dashboard displays captured data and analytics for web domains accessed on managed Windows and macOS devices.

To access the dashboard, navigate to WorkspacesDiscovery Admin WorkspaceInsightsURL Discovery insights for SAM.

## Prerequisites {#url-disco-insights__section_un1_vhg_1cc}

Verify that you have the required setup
:
    * ServiceNow AI Platform: Australia release, Zurich release, or Yokohama release, starting with Patch 6
    * Software Asset Management Professional plugin (com.snc.samp)
    * Agent Client Collector for Visibility - Content (ACC-VC), starting with v1.8.0
    * ITOM URL Discovery, starting with v1.1.0
    * Discovery Admin Workspace, starting with v1.14.0
    {#url-disco-insights__ul_vm5_yhg_1cc}

Enable the data collection

:   Role required: discovery_admin or admin

    Set the sn_acc_vis_content.enable_full_monitoring property to True.

## Required ServiceNow AI Platform roles {#url-disco-insights__section_alj_2vr_zbc}

* discovery_admin
* admin
{#url-disco-insights__ul_wdr_zqr_zbc}

## Key features {#url-disco-insights__section_a2r_zqr_zbc}

The URL Discovery insights dashboard enables you to make data-driven decisions through visualizations. The data is extracted from the Application Domain \[sn_acc_vis_content_application_domain\] table.

Select the More options icon (![More options icon]()), then select Refresh to refresh the data for each visualization in this section.
{#url-disco-insights__table_jsk_zl3_cfc__entry__3}

| Report title | Type | Description |
|-|-|-|
| All visited URLs | Data count | Displays the total number of URLs visited across managed devices since a given date. Note: This data count displays only when Broad discovery is enabled. |
| Top 5 URLs with the most visits | Bar chart | Displays the five URLs with the highest visit counts across managed devices since a given date. |
| Targeted URLs visited by category | Donut chart | Displays the distribution of targeted URL visits grouped by URL category since a given date. |
[Table 1. Data visualizations]

{#url-disco-insights__table_jsk_zl3_cfc}  
Note:  
Daily aggregation jobs update domain-level metrics, including total page views and last accessed time. Data may not reflect activity from the current day until the job has run.

## Targeted URLs visited {#url-disco-insights__section_htn_pln_53c}

This section lists the targeted URLs visited across managed devices since a given date. Targeted URLs are those configured for monitoring in WorkspacesDiscovery Admin WorkspaceSettingsURL Discovery. For more information, see [Discovery Admin Workspace Settings](https://servicenow-prod.fluidtopics.net/zT8VIN0lPbXsrYxHB96uQQ "The Settings page enables you to customize and manage high-level Discovery properties so they’re tailored to meet your specific needs.").  
Select a URL from the list to open its domain details page, which displays domain-level usage metrics including total page views, total accessed time, last accessed time, and the number of distinct users.  
Note:  
These metrics are aggregated per domain by the daily aggregation job and may not reflect current-day activity until the job runs.
Select the filter icon () to apply filters to the table.

## Other URLs visited {#url-disco-insights__section_bkx_qln_53c}

The Broad URLs visited list displays URLs accessed on managed devices that aren't in the targeted URLs list and is populated only when broad URL discovery is enabled. The list includes the URL and the number of hits recorded for each domain. To add a URL to your targeted discovery list, select the check box next to the URL and select Add to targeted discovery. In the dialog, enter the following information:{#url-disco-insights__table_u4h_nhy_v3c__entry__2}

| Field | Description |
|-|-|
| Internal or External | Whether the domain is internal or external. The default value is External. |
| Category | The URL category to assign to the domain. The Entity Categories \[sn_acc_vis_content_entity_category\] table populates the available categories. |
| Product | The product associated with the domain. The Software Products \[samp_sw_product\] table populates the available products. Note: Beginning with URL Discovery v1.2.1, this field is optional. However, if you select a product, Application Service is set to a required field. |
| Publisher | The publisher of the product associated with the domain. |
| Application Service | The application service associated with the domain. The Service Instances \[cmdb_ci_service_auto\] table populates the available services. Note: Beginning with URL Discovery v1.2.1, this field is optional unless a Product is selected. |
[Table 2. Targeted discovery]

{#url-disco-insights__table_u4h_nhy_v3c}

Select Save to add the URL to the Targeted URL discovery. The URL is then monitored and appears in the Targeted URLs visited tab.

Select the filter icon () to apply filters to the table.  
Note:  
Mapping a SAM product to a URL requires the sam_user role.

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