---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Add members to the group

# Add members to the group {#ariaid-title1}

* Release version: Yokohama
* 
* Updated March 25, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Ensure accurate assignment of members to their respective groups to streamline account requests, approvals, provisioning, and certification. Grant necessary permissions through proper group assignment to prevent unauthorized
access and maintain security.

## Before you begin

Role required: ServiceNow AI Platform admin

## Procedure

1. Navigate to AllUsers and GroupsGroups.
2. Search for <kbd class="ph userinput">*ITOM</kbd> in the search field.
3. Assign a member to each ITOM group by selecting an entry.  
   To know more about ITOM Cloud Account Management user roles, see [Components installed with Cloud Account Management](https://servicenow-prod.fluidtopics.net/C435kMjL7Mqnl1fYyQ8snQ "Several user roles are installed with the Cloud Account Management app.").
4. Under the Roles section, select Edit.
5. Search the user and move to the group members list.
6. Select Save.

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