---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Set up and verify root email in AWS

# Set up and verify root email in AWS {#ariaid-title1}

* Release version: Yokohama
* 
* Updated February 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a unique email address to manage several accounts. Having multiple accounts and emails can be a significant challenge for an AWS admin. A single AD email for multiple AWS accounts simplifies management.

## Before you begin

Role required: Email / AD admin

## About this task

## Procedure

1. Create an email address similar to `aws-ccoe@mycompany.com`.
2. Send a test email from your email to `aws-ccoe+test@mycompany.com`.
3. Confirm that the test email is received in the `aws-ccoe+test@mycompany.com` mailbox.
{#aws-setup__steps_zlt_g54_vzb}

## What to do next

Share the confirmed email address with the Provisioner or ServiceNow AI Platform admin for configuration purposes.

Once you receive an account creation confirmation email on `aws-ccoe@mycompany.com`, set the root credentials manually based on your company's security standards.