---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Using Service Operations Workspace for ITOM

# Using Service Operations Workspace for ITOM {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Service Operations Workspace for ITOM delivers a unified platform integrating various applications, specializing in streamlined alert management. Seamlessly manage IT Operations workflows while efficiently handling alerts, ensuring optimal
performance and productivity.

When setting up the Service Operations Workspace, it's crucial to configure both IT Operations Management (ITOM) for managing alerts and IT Service Management (ITSM) for resolving incidents and delivering services. This integrated setup ensures access to the full range of features, facilitating comprehensive management of IT operations and service quality.

For more information on the tasks within ITSM, see [Service Operations Workspace for ITSM](https://www.servicenow.com/docs/access?context=sow-landing-page&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US).