---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Working with On-Call Scheduling on mobile

# Working with On-Call Scheduling on mobile {#ariaid-title1}

* Release version: Yokohama
* 
* Updated March 26, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage on-call schedules on the go using ITOM Mobile Agent. As a manager, learn how to manage shifts, time-off requests, and scheduling gaps. As a responder, learn how to request time off, view who is on call, and see upcoming
shifts.
ITOM Mobile Agent auto-integrates with ITSM Mobile Agent, letting you manage alerts, incidents, and on-call schedules from the same mobile app. Refer to the following ITSM Mobile Agent documentation to learn about managing on-call schedules on your mobile device.

## On-Call Scheduling for managers {#itom-mobile-on-call-scheduling__section_mtk_2yp_52c}

* [Manage gaps and conflicts with On-Call Scheduling](https://www.servicenow.com/docs/access?context=manage-gaps-and-conflict&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US)
* [Manage time-off requests with On-Call Scheduling](https://www.servicenow.com/docs/access?context=time-off-request&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US)
* [Manage upcoming shifts with On-Call Scheduling](https://www.servicenow.com/docs/access?context=manage-upcoming-shifts&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US)
{#itom-mobile-on-call-scheduling__ul_rwz_lyp_52c}

## On-Call Scheduling for responders {#itom-mobile-on-call-scheduling__section_fvf_vyp_52c}

* [Request time off with On-Call Scheduling](https://www.servicenow.com/docs/access?context=request-time-off&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US)
* [View on-call group members](https://www.servicenow.com/docs/access?context=view-who-is-on-call&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US)
* [View upcoming shifts with On-Call Scheduling](https://www.servicenow.com/docs/access?context=view-upcoming-shifts&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US)
{#itom-mobile-on-call-scheduling__ul_rmj_wyp_52c}
**Previous topic:** [Managing incidents and major incidents on mobile](https://servicenow-prod.fluidtopics.net/RVHWzqFs3lja0rLX~ddpfg "Manage and resolve incidents on the go using ITOM Mobile Agent. Learn how to create, process, and collaborate on incidents on your mobile device. You can also track and collaborate on major incidents.")  
**Next topic:** [Working with tasks on mobile](https://servicenow-prod.fluidtopics.net/Z6bm0H1LRD~w~jFAEYooYA "Manage change and catalog tasks on your mobile device using ITOM Mobile Agent. Learn how to respond to issues quickly by viewing, closing, and adding comments to tasks on the go.")