---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Certify an account

# Certify an account {#ariaid-title1}

* Release version: Yokohama
* 
* Updated March 6, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A certification task represents the work of verifying and certifying the data associated with a record. The certifier reviews tasks created after data validation against the
published policy. Account certification helps resolve issues like outdated ownership, inactive user profiles, and improper permissions in cloud accounts.

## Before you begin

Make sure that the admin has reviewed the Cloud Account Management default policy. Optionally, the admin can customize or add new policies based on the organization requirement. For more information, see [Review default Cloud Account Management certification policy](https://servicenow-prod.fluidtopics.net/7AJQkDzsxGCS7q94nQLULA "Review the default certification policy provided in Cloud Account Management to validate data against the policy set. This default policy certifies all available cloud service accounts every 90 days. Administrators can customize the default policy or create one as needed."). The ITOM Cloud Account Management Certifier Group must contain at least one user.  
Note:  
Cloud Account Management admin can add users to the Cloud Account Management Certifier Group by navigating to AllAccount CertificationITOM CAM Certifier GroupGroup Members.

Role required: sn_itom_cam.cw_certifier

## About this task

## Procedure

1. Navigate to AllCloud WorkspaceAccount Certification Tasks.  
   The list under Certification Tasks shows pending certification tasks.
2. In the Certification tasks tab, select the certification task that you want to review.
3. Review the details of the certification task, then select Review records to certify.
4. Select the records that you want to conclude the review for in the Review not completed tab, and then select Certify or Fail.  
   Figure 1. Cloud Account Management certification review  
   Note:  
   If you select Fail, the task is moved to the registry and Cloud Account Management admin will take the next action. You can also reassign the ownership of a task.
5. Select the records that you want to review in details and then select Review records.
6. Select Submit when all the records have been reviewed.  
   The Submit button isn't available until all the records in the task are reviewed and the task is complete.
7. **Optional:** Assign owners (if they're empty) by select and hold (or right-click) on the Owned By entry and selecting the name from the lookup.  
   Note:  
   The account certification state changes to pending if it meets the admin's policy conditions for recertification.

   For more information on certifying a task, see [Review certification tasks in CMDB Workspace](https://www.servicenow.com/docs/access?context=data-certific-review-tasks&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US).

*[\>]: and then