---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure work notes to capture alert grouping justifications

# Configure work notes to capture alert grouping justifications {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As alerts are added to a group, a message is recorded in the alert's Work notes field to explain why the alert was included in the group. Define alert types for creating these worknotes related to alert group
reasoning.

## Before you begin

Role required: evt_mgmt_admin

## Procedure

1. Navigate to AllSystem PropertiesAll Properties.
2. Search for the property evt_mgmt.alert_groups_reasoning.enable_worknotes.
3. Open the property.  
4. In the Choices field, define alert types for creating worknotes related to alert group reasoning.  
   {#view-alert-group-reasoning__table_zng_1fc_3cc__entry__2}

   | Value | Description |
   |-|-|
   | All Alerts | Work note information is generated for every alert. |
   | Primary Alerts | Work note information is generated only for primary alerts. |
   | Secondary Alerts | Work note information is generated only for secondary alerts. |
   | None | No work note information is generated. |
   [Table 1. Property values]

   {#view-alert-group-reasoning__table_zng_1fc_3cc}
5. Select Update.
**Related concepts**   

* [Alert grouping types and creation methods](https://servicenow-prod.fluidtopics.net/THe7F3jtySCd83eJeOp00w "Explore different alert grouping types, understand their descriptions, and learn about their creation methods to enhance problem identification and streamline alert management.")

*[\>]: and then