---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Enable load balancing between proxy agents in a cluster

# Enable
load balancing between proxy agents in a
cluster {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable
load balancing between proxy agents in a cluster so that if an agent is not functioning
properly, monitored CIs are redistributed to another agent. After enabling load balancing,
you can
view
the CIs monitored by each proxy agent in a
policy.

## Before you begin

Ensure that you have upgraded to Tokyo patch 1 or San Diego patch 7.

Role required: agent_client_collector_user

## Procedure

1. Navigate to AllAgent Client CollectorConfigurationPolicies.
2. Select the policy containing the CIs you want the proxy agents to monitor.
3. Select the Proxy Settings tab.
4. Enable load balancing for the proxy agents by clearing the Run checks on all proxy agents (No load balancing) check box.  
   Load balancing is enabled for the proxy agents monitoring the CIs. For example, if you have five agents and 10 matching CIs in the policy, each agent monitors two CIs.
5. In the Related Links section, select Show distribution of proxy agent's CIs.  
   A pop-up window displays the distribution of monitored CIs among agents within the policy.

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