---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Create basic auth server credentials

# Create basic auth server credentials {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create credentials to access a ServiceNow instance.

## Before you begin

Role required: evt_mgmt_admin

## Procedure

1. Navigate to AllConnections \& CredentialsCredentials.
2. Select New.
3. Select Basic Auth Credential.
4. On the form, fill in the fields.  
   {#create-credentials-basic-auth__table_j35_mmp_ydb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Enter a unique and descriptive name for this credential. |
   | User name | Name to identify the user. |
   | Password | Password to use this credential. |
   | Active | Option to enable the use of this credential. |
   | Order | The order (sequence) in which the platform tries this credential while it attempts to log in to devices. The smaller the number, the higher in the list this credential appears. Establish credential order when using large numbers of credentials or when security locks out users after three failed login attempts. If all the credentials have the same order number (or none), the instance tries the credentials in a random order. Default value: <kbd class="ph userinput">100</kbd> |
   [Table 1. Basic Auth Credentials form]

   {#create-credentials-basic-auth__table_j35_mmp_ydb}
5. Select Submit.

## Result

The Basic Auth credential for use with the server instance is created.

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