---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Commands requiring a privileged user

# Service Mapping commands requiring a
privileged user {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 15 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Service Mapping commands requiring a privileged user

Service Mapping in ServiceNow requires the use of commands with elevated rights to accurately discover and map Unix-based hosts and various applications within your organization.
These commands operate behind the scenes during host detection, process identification, port discovery, and CI pattern recognition.
As a ServiceNow customer, you must configure both credentials and server permissions to allow these privileged commands to run securely and effectively.
This setup ensures comprehensive and accurate service maps without manual command execution.
Show full answer Show less  

## Commands Requiring Elevated Rights

The commands are categorized by operating system and application types, reflecting their specific requirements for privileged access:

* **Operating Systems:** AIX, HP-UX, Solaris, Linux commands requiring elevated rights include file content viewing, directory listing, process and socket inspection, and network port analysis.
* **Application-Specific Commands:** Various enterprise applications such as Apache Web Server, Apache Tomcat, IBM WebSphere, Oracle components, Microsoft Exchange, SAP, TIBCO, and many others require privileged commands for detailed discovery.

Commands commonly involve utilities like `cat`, `ls`, `netstat`, `ss`, `grep`, `find`, and application-specific scripts or tools to extract configuration, process, network, and file system information necessary for accurate mapping.

## Why Privileged Commands Matter

Many system files, directories, and process details are protected and inaccessible without elevated permissions. Granting these rights allows Service Mapping to access critical data, including:

* Process environment variables and open connections
* Hardware and network interface details
* Application-specific configuration and status
* Accurate identification of service components and dependencies

Without these elevated rights, Service Mapping may miss key components or connections, leading to incomplete or inaccurate service maps.

## Practical Implications for ServiceNow Customers

* **Credential Configuration:** Set up credentials with the required privileges on target servers to enable these commands.
* **Server Configuration:** Ensure servers allow Service Mapping to execute elevated commands securely, balancing security policies with discovery needs.
* **Application Coverage:** Recognize that different applications require specific privileged commands; verify your environment supports these for comprehensive mapping.
* **Security Considerations:** Since privileged commands access sensitive data, follow best practices for credential management and server hardening.

## Additional Resources

For commands that do not require privileged access, refer to the related Service Mapping documentation covering non-privileged commands. This separation helps optimize security and discovery performance by only elevating rights where necessary.  
Service Mapping uses commands
requiring elevated rights to discover and map Unix-based hosts in your organization. In addition
to configuring necessary credentials, configure servers in your organization to allow Service Mapping to run these commands with
elevated rights.
You do not run these commands directly. Service Mapping uses commands requiring elevated rights as part of the following processes:

* host detection
* process identification on port
* discovering CIs using patterns
{#r_CommandsnCredentials__ul_jgs_5fj_bw}

Some of these commands do not require elevated rights, unless directories that Service Mapping must access are protected. For more information, see [Service Mapping commands not requiring a privileged user](https://servicenow-prod.fluidtopics.net/PWerd39b5nEL~pJPadH4lQ "Most of commands utilized by Service Mapping for discovery and mapping do not require elevated rights.").

## Operating system commands requiring elevated rights

{#r_CommandsnCredentials__table_cwj_cjz_j5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| cat | file-name | Shows the file content. |
| ls | -F-1 -1HF -w 1 -1 | Lists the directory content. |
| procwdx | Process_id | Gets working directory of a process. |
| rmsock | Socketname tcpcp | Finds process listening on a specific port. |
| lsof | -Pnl +M -i | Shows files or connections associated with the process. |
| lstat | Various options | Fetches information about a link. |
| ps | eww | Fetches environment variables for the process on AIX. |
[Table 1. AIX commands requiring elevated rights]

{#r_CommandsnCredentials__table_cwj_cjz_j5}  
{#r_CommandsnCredentials__table_frk_skz_j5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| cat | file-name | Shows the file content. |
| ls | -F-1 -1HF -w 1 -1 | Lists the directory content. |
| pfiles | Process_id | Shows files or connections associated with the process. |
| lsof | -Pnl +M -i | Shows files or connections associated with the process. |
[Table 2. HP-UX commands requiring elevated rights]

{#r_CommandsnCredentials__table_frk_skz_j5}  
{#r_CommandsnCredentials__table_fkb_2mz_j5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| cat | File_name | Shows the file content. |
| ls | ls -F-1 ls -1HF ls -w 1 ls -1 | Lists the directory content. |
| ls | e-l | Fetches file attributes used for file caching decision. |
| pargs | -e | Gets the executable directory. |
| pargs | -a | Gets the process. |
| lsof | -Pnl +M -i | Shows files and connections associated with the process. |
| netstat | -anu | Lists the open ports. Required for Solaris version 11.2 or later. |
| Ifconfig | Ifconfig -a | Shows interface information (need sudo to get the MAC addresses). |
| pwdx | Process_id | Gets the process information. |
| pargs | -e process_id | Gets the process information. |
| ps | -eo user, pid, ppid, comm, args | Gets the process list. |
| inetadm | -l or without params | Handles the case of application using the inet daemon. |
[Table 3. Solaris commands requiring elevated rights]

{#r_CommandsnCredentials__table_fkb_2mz_j5}  
{#r_CommandsnCredentials__table_hbb_vtz_j5__entry__3}

| Commands | Parameter | Description |
|-|-|-|
| cat | File_name scsi tr '\\\\n' /proc /proc/cpuinfo sys sys/hypervisor sys/hypervisor/compilation sys/hypervisor/compilation/compiled by | Shows information about file content. |
| cut | -d -f1 | Shows the entire output of a file. |
| dmidecode | -t 17 -s bios-vendor -t 1 -t 2 -t 3 | Shows information about hardware of the Linux server in a readable format. |
| lshw |   | Shows information about hardware of the Linux server in a readable format. |
| ls | ls -F-1 ls -1HF ls -w 1 ls -1 ls -l | Lists directory content. |
| netstat | -ltnup -ltnp -ntup -an | Shows the open network connections. |
| Isof Note: Used in some cases as an alternative to netstat. | -Pnl +M -i | Shows files and connections associated with the process. |
| ss | -ltnup -ntup -an | Shows the open network connections. |
| stat | --format="%Y" -L file_name | Shows the modification time of the file. |
| fdisk | -l | Displays all disk partitions |
[Table 4. Linux commands requiring elevated rights]

{#r_CommandsnCredentials__table_hbb_vtz_j5}

## Application commands requiring elevated rights {#r_CommandsnCredentials__section_nzm_wr2_5fb}

Service Mapping uses some of these
commands in patterns.
{#r_CommandsnCredentials__table_z5m_x1y_n5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| ls | Various options | Lists files and folders in the specified folder. |
[Table 5. Apache Web Server (on UNIX)]

{#r_CommandsnCredentials__table_z5m_x1y_n5} {#r_CommandsnCredentials__table_zll_fwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| netstat | Various options | Lists the open ports. |
| ss | Various options | Lists open ports. |
| find | -name | This command is used only for creating the web services connections. Finds specific strings in files and folders. |
[Table 6. Apache Tomcat (on UNIX)]

{#r_CommandsnCredentials__table_zll_fwl_45} {#r_CommandsnCredentials__table_j1y_fwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| version.sh/version.bat | - | Gets the Tomcat version. |
| netstat | Various options | Lists the open ports. |
| ss | Various options | Lists open ports. |
| find | -name | This command is used in connection sections of the pattern for discovering Apache Tomcat WAR connections. Finds specific strings in files and folders. |
[Table 7. Apache Tomcat WAR (on UNIX)]

{#r_CommandsnCredentials__table_j1y_fwl_45} {#r_CommandsnCredentials__table_jkd_zx2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| grep | Various options | Extracts strings from the output. |
[Table 8. App TNS Service (on UNIX)]

{#r_CommandsnCredentials__table_jkd_zx2_45} {#r_CommandsnCredentials__table_bpb_m3p_55__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ping | -a -c 1 \[url\[1\].host\] | Gets the host IP. |
[Table 9. BIG-IP Global Traffic Manager (GTM) F5 (on F5 BIG-IP)]

{#r_CommandsnCredentials__table_bpb_m3p_55} {#r_CommandsnCredentials__table_l1n_1y2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 10. BMC CTRL-M Enterprise Manager (on UNIX)]

{#r_CommandsnCredentials__table_l1n_1y2_45} {#r_CommandsnCredentials__table_mbs_1y2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| find | Various options | This command is used only to create connections to Control M Server. Finds file and folder paths. |
[Table 11. BMC CTRL-M Gateway (on UNIX)]

{#r_CommandsnCredentials__table_mbs_1y2_45} {#r_CommandsnCredentials__table_wth_1y2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| show | Various options | Retrieves Netscaler IP address. |
[Table 12. Citrix Netscaler (on Citrix Netscaler)]

{#r_CommandsnCredentials__table_wth_1y2_45} {#r_CommandsnCredentials__table_ivx_1yy_lz__entry__3}

| Command | Parameter | Description |
|-|-|-|
| find | Various options | Finds connections to Docbase. |
[Table 13. EMC Documentum Broker (on UNIX)]

{#r_CommandsnCredentials__table_ivx_1yy_lz} {#r_CommandsnCredentials__table_z2d_4wf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (On Unix only) Extracts strings from the output. |
| ls | Various options | (On Unix only) Lists files and folders in the specified folder. |
| cat | - | (On Unix only) Shows the file content. |
[Table 14. FormEngine (on UNIX)]

{#r_CommandsnCredentials__table_z2d_4wf_45} {#r_CommandsnCredentials__table_lcz_zx2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| grep | Various options | Extracts strings from the output. |
[Table 15. IBM Customer Information Control System (CICS) (on UNIX)]

{#r_CommandsnCredentials__table_lcz_zx2_45} {#r_CommandsnCredentials__table_cmw_1y2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (For Unix only) Extracts strings from the output. |
| find | Various options | (For Unix only) Finds file and folder paths. |
[Table 16. IBM CTRL-M Server (on UNIX)]

{#r_CommandsnCredentials__table_cmw_1y2_45} {#r_CommandsnCredentials__table_kfv_1kf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (For Unix only) This command is used only to create CICS connections. Extracts strings from the output. |
| cat | - | (For Unix only) This command is used only to create CICS connections. Displays the file content in the output. |
| find | Various options | (For Unix only) This command is used only to create CICS connections. Finds specific strings in files and folders. |
[Table 17. IBM CICS Transaction Gateway CTG (on UNIX or Windows)]

{#r_CommandsnCredentials__table_kfv_1kf_45} {#r_CommandsnCredentials__table_bq1_bkf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| cat | - | Displays the file content in the output. |
[Table 18. IBM DB2 (on Linux)]

{#r_CommandsnCredentials__table_bq1_bkf_45} {#r_CommandsnCredentials__table_uw2_zmk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| find | -name | Finds files and folders in the specified folder. |
[Table 19. IBM J2EE EAR (on Linux)]

{#r_CommandsnCredentials__table_uw2_zmk_45} {#r_CommandsnCredentials__table_mym_3wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| find | -name -type | This command is used only for creating the Web Services connections. Finds files and folders for the specific name. |
[Table 20. IBM WebSphere Application Server (on UNIX)]

{#r_CommandsnCredentials__table_mym_3wl_45} {#r_CommandsnCredentials__table_nym_3wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| netstat | Various options | Lists the open ports. |
| ss | Various options | Lists open ports. |
[Table 21. IBM WebSphere Portal (on UNIX)]

{#r_CommandsnCredentials__table_nym_3wl_45} {#r_CommandsnCredentials__table_crk_ptr_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| ps | -ef | Gets the process information. |
| netstat | Various options | Lists the open ports. |
| ss | Various options | Lists open ports. |
[Table 22. IBM WebSphere Message Broker Flow (on UNIX)]

{#r_CommandsnCredentials__table_crk_ptr_45} {#r_CommandsnCredentials__table_g41_rtr_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ps | -ef | Gets the process information. |
| netstat | Various options | Lists the open ports. |
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 23. IBM WebSphere Message Broker (on UNIX)]

{#r_CommandsnCredentials__table_g41_rtr_45} {#r_CommandsnCredentials__table_xbk_str_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
[Table 24. IBM MQ (on UNIX) --- formerly IBM WebSphere MQ]

{#r_CommandsnCredentials__table_xbk_str_45} {#r_CommandsnCredentials__table_rc1_ttr_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
[Table 25. IBM MQ Queue (on UNIX) --- formerly IBM WebSphere MQ Queue]

{#r_CommandsnCredentials__table_rc1_ttr_45} {#r_CommandsnCredentials__table_i4t_zmk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 26. Jboss Module (on UNIX)]

{#r_CommandsnCredentials__table_i4t_zmk_45} {#r_CommandsnCredentials__table_cgb_1nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | (On Unix only) Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| dir | Various options | (On Windows only) Lists files and folders in the specified folder. |
| find | Various options | (For Windows only) Finds specific strings in files and folders. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 27. Jboss (on UNIX and Windows)]

{#r_CommandsnCredentials__table_cgb_1nk_45} {#r_CommandsnCredentials__table_t5j_1nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| dir | Various options | Lists files and folders in the specified folder. |
[Table 28. JRun (on UNIX)]

{#r_CommandsnCredentials__table_t5j_1nk_45} {#r_CommandsnCredentials__table_itd_qzk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 29. JRun WAR Inc (on UNIX)]

{#r_CommandsnCredentials__table_itd_qzk_45} {#r_CommandsnCredentials__table_tqnjxsdioe5fb__entry__3}

| Command | Parameter | Description |
|-|-|-|
| Get-ExchangeServer | -status -Identity "+$hostname+"\| export-clixml $env:TEMP\\exchange_pwrshell_output.xml | Extracts the list of Microsoft Exchange hosts and role |
| Get-ExchangeServer | format-table -autosize -HideTableHeaders Name,Fqdn,IsMailboxServer | Extracts the list of Microsoft Exchange hosts and role in table format |
| Get-MailboxServer | format-list | Extracts the list of Microsoft Exchange Mailbox servers. |
| Get-ClusteredMailBoxServerStatus | format-table -Property OperationalMachines | Extracts information about Microsoft Exchange Mailbox clusters. |
| Get-ExchangeServer | format-table -autosize -HideTableHeaders Name,Fqdn,IsHubTransportServer | Extracts information on Microsoft Exchange Hub Transport servers |
| Get-StorageGroup | -server "+$hname+" \| select SystemFolderPath \| Export-Csv out.csv -notype;cat out.csv | Extracts information about storage and exports it into a file. |
| Get-MailboxDatabase | \| select LogFolderPath \| format-table -autosize -hideTableHeaders; Get-MailboxDatabase \| select EdbFilePath\| format-table -autosize -hideTableHeaders;Get-MailboxDatabase \| select TemporaryDataFolderPath\| format-table -autosize -hideTableHeaders | Extracts information about the Microsoft Exchange Mailbox database. |
[Table 30. Microsoft Exchange Client Access Server (CAS), Microsoft Exchange Hub Transport Server, Microsoft Exchange Mailbox (on Windows)]

{#r_CommandsnCredentials__table_tqnjxsdioe5fb} {#r_CommandsnCredentials__table_xrd_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (On Unix only) Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| ps | --pid=\[process.pid\] --no-headers -o " %U : %p : %a" | Gets the userid parameter value. |
[Table 31. MySQL Server (on Linux)]

{#r_CommandsnCredentials__table_xrd_2nk_45} {#r_CommandsnCredentials__table_yrd_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| ps | --pid=\[process.pid\] --no-headers -o " %U : %p : %a" | (On Unix only) Gets the userid parameter value. |
[Table 32. MySQL Cluster MGM Node (on Linux)]

{#r_CommandsnCredentials__table_yrd_2nk_45} {#r_CommandsnCredentials__table_thl_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| ps | --pid=\[process.pid\] --no-headers -o " %U : %p : %a" | Gets the userid parameter value. |
| ls | \[IncludeTabletmp\[\].files\] | This command is used if necessary to create HTTP connections. Lists files and folders in the specified folder. |
| cat | \[IncludeTabletmp\[\].files\] | This command is used if necessary to create HTTP connections. Shows the file content. |
[Table 33. Nginx (on UNIX)]

{#r_CommandsnCredentials__table_thl_2nk_45} {#r_CommandsnCredentials__table_ysx_ckf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| export | - | Sets variables. |
| echo | Various options | Prints strings in the output. |
| sqlplus | Various options | Creates the connection to the Oracle instance. |
| awk | Various options | Manipulates the output. |
| netstat | Various options | Gets open ports. |
[Table 34. Oracle E-Business Suite (on UNIX)]

{#r_CommandsnCredentials__table_ysx_ckf_45} {#r_CommandsnCredentials__table_crk_x1y_n5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 35. Oracle Advanced Queue Queue (on UNIX)]

{#r_CommandsnCredentials__table_crk_x1y_n5} {#r_CommandsnCredentials__table_tx1_by2_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | (For Unix only) Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| awk | Various options | (For Unix only) Manipulates the output. |
| ls | Various options | (For Unix only) Lists files and folders in the specified folder. |
| cat | - | (For Unix only) Displays the file content in the output. |
| find | Various options | Finds specific strings in files and folders. |
[Table 36. Oracle Concurrent Server (on UNIX)]

{#r_CommandsnCredentials__table_tx1_by2_45} {#r_CommandsnCredentials__table_fsk_bkf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| cat | - | Shows the file content. |
[Table 37. Oracle Discoverer Engine (on UNIX)]

{#r_CommandsnCredentials__table_fsk_bkf_45} {#r_CommandsnCredentials__table_fmp_5nf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| cat | - | Shows the file content. |
[Table 38. Oracle Discoverer UI (on UNIX)]

{#r_CommandsnCredentials__table_fmp_5nf_45} {#r_CommandsnCredentials__table_n4k_4wf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 39. Oracle Form UI (on UNIX)]

{#r_CommandsnCredentials__table_n4k_4wf_45} {#r_CommandsnCredentials__table_sqs_4wf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 40. Oracle Fulfillment Server (on UNIX)]

{#r_CommandsnCredentials__table_sqs_4wf_45} {#r_CommandsnCredentials__table_fp4_wmk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 41. Oracle HTTP Server (on UNIX)]

{#r_CommandsnCredentials__table_fp4_wmk_45} {#r_CommandsnCredentials__table_lfk_bnk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 42. Oracle Metric Client (on UNIX)]

{#r_CommandsnCredentials__table_lfk_bnk_45} {#r_CommandsnCredentials__table_uhl_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 43. Oracle OACORE Server (on UNIX)]

{#r_CommandsnCredentials__table_uhl_2nk_45} {#r_CommandsnCredentials__table_bf5_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 44. Oracle OAFM Server (on UNIX)]

{#r_CommandsnCredentials__table_bf5_2nk_45} {#r_CommandsnCredentials__table_cf5_2nk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| ps | -ef | Gets the process information. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 45. Oracle Database (on UNIX)]

{#r_CommandsnCredentials__table_cf5_2nk_45} {#r_CommandsnCredentials__table_w3c_fnk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | (For Unix only) Lists files and folders in the specified folder. |
| cat | - | (For Unix only) Shows the file content. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 46. Oracle iAS Web Module (on UNIX)]

{#r_CommandsnCredentials__table_w3c_fnk_45} {#r_CommandsnCredentials__table_o4p_xvl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 47. Oracle Process Manager (on UNIX)]

{#r_CommandsnCredentials__table_o4p_xvl_45} {#r_CommandsnCredentials__table_mhb_zvl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 48. Oracle Report Server (on UNIX)]

{#r_CommandsnCredentials__table_mhb_zvl_45} {#r_CommandsnCredentials__table_yll_fwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 49. Oracle Tnslsnr Engine (on UNIX)]

{#r_CommandsnCredentials__table_yll_fwl_45} {#r_CommandsnCredentials__table_k1y_fwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
| find | -name -type | This command is used only for creating the Web Services connections. Finds files and folders for the specific name. |
[Table 50. Oracle WebLogic Module (on UNIX)]

{#r_CommandsnCredentials__table_k1y_fwl_45} {#r_CommandsnCredentials__table_rnm_gwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 51. Oracle WebLogic Server (version 10.3) (on UNIX)]

{#r_CommandsnCredentials__table_rnm_gwl_45} {#r_CommandsnCredentials__table_snm_gwl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various options | Extracts strings from the output. |
| ls | Various options | Lists files and folders in the specified folder. |
| cat | - | Shows the file content. |
[Table 52. Oracle WebLogic On-demand Router Load Balancer (on UNIX)]

{#r_CommandsnCredentials__table_snm_gwl_45} {#r_CommandsnCredentials__table_mnv_5jp_55__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various | Extracts strings from the output |
| ls | Various | Lists files and folders on the given folder. |
| cat | - | Displays the file content in the output. |
| find | -name | This command is used only to create web service connections. Finds files and folders for specific name. |
| netstat | Various | Gets open ports. |
| ss | Various options | Lists open ports. |
| ps | -ef | (For Unix only) Gets process attributes. |
[Table 53. Oracle Tuxedo (on UNIX)]

{#r_CommandsnCredentials__table_mnv_5jp_55} {#r_CommandsnCredentials__table_mr5_jnp_55__entry__3}

| Command | Parameter | Description |
|-|-|-|
| grep | Various | Extracts strings from the output |
| ls | Various | Lists files and folders on the given folder. |
| cat | - | Displays the file content in the output. |
[Table 54. Oracle Tuxedo Portal (on UNIX)]

{#r_CommandsnCredentials__table_mr5_jnp_55} {#r_CommandsnCredentials__table_cgq_fnk_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | \[IncludeTabletmp\[\].files\] | This command is used only to create the HTTP connections. Lists files and folders in the specified folder. |
[Table 55. PostgreSQL Database (on UNIX)]

{#r_CommandsnCredentials__table_cgq_fnk_45} {#r_CommandsnCredentials__table_tgl_xrm_cx__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ps - ef | ps -ef \| grep "+$process.parentProcessId+" \|egrep -v -e grep -e beam | Gets the parent process. |
[Table 56. Rabbit MQ (on UNIX)]

{#r_CommandsnCredentials__table_tgl_xrm_cx} {#r_CommandsnCredentials__table_az4_dzj_pcb__entry__3}

| Command | Parameter | Description |
|-|-|-|
| clustat | -x | Displays the cluster configuration and the status in XML format. |
[Table 57. Red Hat Cluster Suite (on Linux)]

{#r_CommandsnCredentials__table_az4_dzj_pcb} {#r_CommandsnCredentials__id_unw_5zc_qrb__entry__3}{#r_CommandsnCredentials__SAPCommands-CVERS}{#r_CommandsnCredentials__SAPCommands-DBCONS}{#r_CommandsnCredentials__SAPCommands-RFCDES}

| Command | Parameter | Description |
|-|-|-|
| pargs | -e | Gets the executable directory. |
| ls | Various options | Lists files and folders in the specified folder. |
| ping | -c 1 | Verifies that the host is answering. |
| netstat | Various options | Lists open ports. |
| Isof Note: Used in some cases as an alternative to netstat. | -Pnl +M -i | Shows files and connections associated with the process. |
| CVERS | - | Retrieves the version of installed SAP modules. |
| DBCONS | - | Retrieves the connection strings to SAP DB. |
| RFCDES | - | Retrieves the connection string to systems integrated with SAP. |
| sapcontrol | -function ABAPGetComponentList | Retrieves the sysid for SAP applications and components. |
[Table 58. Commands requiring a privileged user for discovering SAP applications: ABAP, SAP Central Services (ASCS), SAP Control Instance, SAP Netweaver Dialog Instance, SAP Evaluated Receipt Settlement (ERS), SAP Java Cluster (SJC), SAP Central Services (SCS) (on UNIX)]

{#r_CommandsnCredentials__id_unw_5zc_qrb} {#r_CommandsnCredentials__table_rgj_2wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| netstat | Various options | Lists the open ports. |
[Table 59. Sun Directory (on Solaris)]

{#r_CommandsnCredentials__table_rgj_2wl_45} {#r_CommandsnCredentials__table_sgj_2wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| netstat | Various options | Lists the open ports. |
[Table 60. Sun iPlanet Web Server (on Solaris)]

{#r_CommandsnCredentials__table_sgj_2wl_45} {#r_CommandsnCredentials__table_w3y_2wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
[Table 61. Sun JES (on Solaris)]

{#r_CommandsnCredentials__table_w3y_2wl_45} {#r_CommandsnCredentials__table_x3y_2wl_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
[Table 62. Sybase (on UNIX)]

{#r_CommandsnCredentials__table_x3y_2wl_45} {#r_CommandsnCredentials__table_exm_2bx_hgb__entry__3}

| Command | Parameter | Description |
|-|-|-|
| cat | - | Shows the file content. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 63. TIBCO ActiveMatrix Adapter (on UNIX)]

{#r_CommandsnCredentials__table_exm_2bx_hgb} {#r_CommandsnCredentials__table_egf_x1y_n5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| hostname | - | Gets the hostname. |
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| cat | - | Shows the file content. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
[Table 64. TIBCO ActiveMatrix BusinessWorks (on UNIX)]

{#r_CommandsnCredentials__table_egf_x1y_n5} {#r_CommandsnCredentials__table_avh_x1y_n5__entry__3}

| Command | Parameter | Description |
|-|-|-|
| hostname | - | Gets the hostname. |
| ls | Various options | Lists files and folders in the specified folder. |
| grep | Various options | Extracts strings from the output. |
| cat | - | Shows the file content. |
| findstr (for Windows) | Various options | Extracts strings from the output. |
| netstat | Various options | Lists open ports. |
| ss | Various options | Lists open ports. |
| cut | Various options | Splits the output line. |
[Table 65. TIBCO ActiveMatrix BusinessWorks Process (on UNIX)]

{#r_CommandsnCredentials__table_avh_x1y_n5} {#r_CommandsnCredentials__table_xf2_dkf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
[Table 66. TIBCO EMS Queue (on UNIX)]

{#r_CommandsnCredentials__table_xf2_dkf_45} {#r_CommandsnCredentials__table_upj_dkf_45__entry__3}

| Command | Parameter | Description |
|-|-|-|
| ls | Various options | Lists files and folders in the specified folder. |
[Table 67. TIBCO Enterprise Message Service (EMS) (on UNIX)]

{#r_CommandsnCredentials__table_upj_dkf_45}
**Related reference**   

* [Service Mapping commands not requiring a privileged user](https://servicenow-prod.fluidtopics.net/PWerd39b5nEL~pJPadH4lQ "Most of commands utilized by Service Mapping for discovery and mapping do not require elevated rights.")