---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Install AIOps LEAP

# Install AIOps LEAP {#ariaid-title1}

* Release version: Yokohama
* 
* Updated April 2, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can install the AIOps LEAP application using ServiceNow Otto for IT Operations Management (ITOM)
(sn_itom_gen_ai) if you have the admin role. The
application installs related ServiceNow® Store applications and plug-ins if they aren't already installed.

## Before you begin

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Review the [AIOps LEAP](https://store.servicenow.com/sn_appstore_store.do#!/store/application/48aef5523e8541099799ccab14872eae/2.0.0) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

{#install-aiops-leap-application__ul_upn_z3f_w2c}

Role required: System admin

## About this task

The following items are installed with AIOps LEAP:

* Roles
* Scheduled jobs
* Tables
{#install-aiops-leap-application__ul_wpn_z3f_w2c}

For more information, see [Components installed with AIOps LEAP](https://servicenow-prod.fluidtopics.net/3_7OWBBrTh_yxB2d9GHpZg "Several types of components are installed with activation of the plugin, including tables, user roles, and scheduled jobs.").

## Procedure

1. Go to the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.
2. In the search bar, enter <kbd class="ph userinput">Now Assist for ITOM</kbd> and then select Search.
3. Select the ServiceNow Otto for ITOM widget and then select Get to make this application available for installation on your instance(s).
4. Install the ServiceNow Otto for ITOM application.
   1. Navigate to AllSystem DefinitionPlugins.
   2. Search for ServiceNow Otto for IT Operations Management (ITOM).
   3. Select Install.
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{#install-aiops-leap-application__steps_qkv_5cv_bgc}

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