---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure event collection from Zabbix server

# Configure event collection from Zabbix server {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Configure the Zabbix server connector instance to receiving alerts from the Zabbix
server.

## Before you begin

Supported versions: from 3.0.0 up to 7.0.0

The Zabbix server connector instance requires a credential that lets the instance access Zabbix server accounts. You can use an existing credential or [create a new one](https://servicenow-prod.fluidtopics.net/bkX8Xjyz7wzCZTFrtk0sQw "Create credentials to access Zabbix server.").

Role required: evt_mgmt_admin

## About this task

This connector has the logPayloadForDebug log parameter enabled, which logs event and metric payloads from the source system. Once debugging is complete, set this parameter to
false to prevent overloading the system.

## Procedure

1. Navigate to AllEvent ManagementIntegrationsConnector Instances.
2. Click New.
3. On the form, fill in the fields.  
   {#t_EMConfigureZabbixConnector__table_b4z_kr2_sbb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Descriptive name for the connector. |
   | Host IP | IP address for the Zabbix server. |
   | Credential | Select the credential with basic authentication that you created for this connector. For more information, see [Create Zabbix server credentials](https://servicenow-prod.fluidtopics.net/bkX8Xjyz7wzCZTFrtk0sQw "Create credentials to access Zabbix server."). |
   | Schedule (seconds) | Frequency, in seconds, that the system checks for new events from the Zabbix server. |
   | Description | Description for the use of the Zabbix server event collection instance. |
   | Connector Definition | Name of the connector definition. Select Zabbix. |
   | Last error message | Last error message. Automatically updated. |
   | Last run time | Last run time value. Automatically updated. |
   | Last run status | Last run time status. Automatically updated. |
   | MID Servers (MID Server for Connectors section) | Optional. Name of a MID Server. If no MID Server is specified, an available MID Server that has a matching IP range is used. In the MID Servers for Connectors section, specify a MID Server that is up and valid. You can configure several MID Servers. If the first is down, the next MID Server is used. If that MID Server is not available, the next is selected, and so on. MID Servers are sorted according to the order that their details were entered into the MID Server for Connectors section. |
   [ ]

   {#t_EMConfigureZabbixConnector__table_b4z_kr2_sbb}
4. Right-click the form header and select Save.  
   The connector instance values are added to the form and the parameters that are relevant to the connector appear.
5. Verify and modify the values, as needed.  
   In the Connector Instance Values section, the default connector instance values appear.{#t_EMConfigureZabbixConnector__table_fnm_wbr_k2b__entry__2}

   | Field | Description |
   |-|-|
   | days_from | Number of days for which events must be collected at the first collection cycle. Default value: <kbd class="ph userinput">2</kbd> Note: The maximum number of past events that can be collected is 3,000. The first time that this connector runs, the number of past events is counted in the past from the current date. |
   | port | Port number. Default: <kbd class="ph userinput">80</kbd> |
   | protocol | Protocol type. Default: <kbd class="ph userinput">https</kbd> |
   [Table 1. Fields in the Connector Instance Values section]

   {#t_EMConfigureZabbixConnector__table_fnm_wbr_k2b}
6. Right-click the form header and select Save.
7. Click Test Connector to verify the connection between the MID Server and the connector.
8. If the test fails, follow the instructions that are issued by the error to correct the problem and then run another test.  
   Note:  
   Use a network tool, such as ping, to verify credential correctness and network connectivity from the MID Server to the Zabbix server.
9. After a successful test, select Active and then click Update.
* **[Create Zabbix server credentials](https://servicenow-prod.fluidtopics.net/bkX8Xjyz7wzCZTFrtk0sQw)**   
  Create credentials to access Zabbix server.

*[\>]: and then