---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# General software package

# General software package discovery {#ariaid-title1}

* Release version: Yokohama
* 
* Updated October 20, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

General software packages are collections of programs that work together, often with
similar user interfaces. Examples include Microsoft Office 365 (Word,
Excel, PowerPoint), and Apple's iWork (Pages, Numbers, Keynote). Discovery
identifies and classifies information about general software packages. Data it collects
include, Name, Version, Install Count, License Count, Installation Date, Software, and more.
{#r_DataCollDiscoGenSWPkg__tgroup_DiscoverSoftware__entry__4}{#r_DataCollDiscoGenSWPkg__trow_DiscoverSWName}{#r_DataCollDiscoGenSWPkg__trow_DiscoverSWVersion}{#r_DataCollDiscoGenSWPkg__trow_DiscoverSWInstallCount}{#r_DataCollDiscoGenSWPkg__trow_DiscoverSWLicenseCount}{#r_DataCollDiscoGenSWPkg__trow_DiscoverSWSmsID}{#r_DataCollDiscoGenSWPkg__trow_DiscoverInstalledOn}{#r_DataCollDiscoGenSWPkg__trow_DiscoverSoftware}

| Label | Table name | Field name | Source |
|-|-|-|-|
| Name | cmdb_ci_spkg | name | Various |
| Version | cmdb_ci_spkg | version | Various |
| Install count | cmdb_ci_spkg | install_count | Various |
| License count | cmdb_ci_spkg | license_count | Various |
| Microsoft SMS ID | cmdb_ci_spkg | msft_sms_id | Various |
| Installed on | cmdb_software_instance | installed_on | Various |
| Software | cmdb_software_instance | software | Various |
[Table 1. Data collected by Discovery on General Software Packages]

{#r_DataCollDiscoGenSWPkg__table_DataCollDiscoGeneralSoftwarePackages}