---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Network ping default checks and policies

# Network ping default checks and policies {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Agent Client Collector provides the following default checks and policies for Network ping monitoring. Policies and checks are available for both Windows and Linux.
{#network-ping-checks-policies__table_gqp_y3h_mxb__entry__5}

| Check | Description | Usage | Command | Output |
|-|-|-|-|-|
| util.metrics-ping | Runs on the ip address discovered in the ServiceNow instance. Pings the host and collects metrics. The monitored CI type is cmdb_ci_hardware and is bound to the relevant server. A proxy agent is required. | metrics-ping.rb (options) `c --count COUNT Ping count` `-h Host to ping` `-t --timeout TIMEOUT Timeout` Example: ./metrics-ping.rb -h 10.196.121.11 |   | c7inc0047383.ping.packets_transmitted 5 1675923886 c7inc0047383.ping.packets_received 5 1675923886 c7inc0047383.ping.packet_loss 0 1675923886 c7inc0047383.ping.time 3999 1675923886 c7inc0047383.ping.min 0.253 1675923886 c7inc0047383.ping.avg 0.292 1675923886 c7inc0047383.ping.max 0.318 1675923886 c7inc0047383.ping.mdev 0.032 1675923886 Note: Windows does not support the ping.time and ping.mdev metrics. |
[Table 1. Network-ping metrics policy]

{#network-ping-checks-policies__table_gqp_y3h_mxb}