Cloud Discovery schedules dashboard in Cloud Discovery Workspace

Release version: Yokohama

Updated January 30, 2025

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Summary of Cloud Discovery schedules dashboard in Cloud Discovery Workspace

The Cloud Discovery schedules dashboard in the Cloud Discovery Workspace provides detailed insights into selected discovery runs within ServiceNow. It enables users with thesncloudopsws.cloudopsadminrole to monitor and analyze recent cloud discovery activities, focusing on Configuration Items (CIs) and discovery performance.

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Access

To access the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Schedules. This centralized view helps administrators track discovery schedules and outcomes efficiently.

Key Features

Resource and CI Metrics: View total CIs discovered, newly discovered CIs, and CIs absent from the previous discovery run, aiding in identifying changes in the cloud environment.
Error Tracking: Monitor the count of discovery errors per run to quickly identify and troubleshoot issues.
Duration Monitoring: Track the time taken for each discovery run to assess performance and optimize scheduling.
Reports: Visual bar charts show resource counts and time taken across the last 10 discovery runs, sourced from discoverycloudresults and discoverystatus tables respectively.
Filtering and Sorting: Use the schedules filter to narrow down discovery runs by cloud provider, schedule name, or both. Sort the filtered list alphabetically, by errors, or by discovery status (in progress or completed).

Practical Use Cases

Cloud operations administrators can review resource counts and identify newly discovered or missing CIs to maintain an accurate CMDB.
Monitoring discovery errors helps troubleshoot and improve discovery reliability.
Tracking discovery duration assists in performance tuning and scheduling decisions.

Important Notes

The indicators for "Newly discovered" and "Absent from last" are calculated only for pattern-based discoveries.
The report drop-down list displays data from only the last 10 discovery runs for selection and visualization.

The Cloud Discovery schedules dashboard displays information about the selected discovery run.

Required ServiceNow AI Platform roles

sn_cloud_ops_ws.cloud_ops_admin

Access the Cloud Discovery schedules dashboard

To open the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Schedules.

Use cases

For examples of how different people in your organization would use this dashboard, see these use cases.


User	Dashboard use
sn_cloud_ops_ws.cloud_ops_admin	View the resource count from the recent discovery runs. View the time taken for the recent discovery runs. View the list of newly discovered CIs View the list of CIs missing from the previous discovery run. View the count of CIs discovered during the selected discovery run. View the count of discovery errors that occurred during the selected discovery run.

Indicators

Total Resources: The indicator displays the total count of Configuration Items (CI) discovered during the selected discovery run.
Newly discovered: The indicator displays the count of new CIs discovered during the selected discovery run.
Absent from last: The indicator displays the count of CIs missing during the selected discovery run. That is, CIs were discovered during the previous discovery run, but are missing during the selected discovery run.
Errors: The indicator displays the count of discovery errors that occurred during the selected discovery run.
Duration: The indicator displays the time taken to complete the selected discovery run.

Note:

Cloud Discovery calculates the Newly discovered and Absent from last indicators only for the pattern-based discoveries.

Reports


Title	Type	Source table	Description
Resource counts from recent discovery runs	Bar chart	discovery_cloud_results	This report displays the count of CIs discovered during the last 10 runs of the selected discovery schedule.
Time taken for recent discovery runs	Bar chart	discovery_status	This report displays the time taken to complete the last 10 runs of the selected discovery schedule. This report covers both completed as well as canceled discovery runs.

Filters


Name	Type	Description
Schedules filter	Choice-based filter	By default, the list shows all the Cloud Discovery schedules in alphabetical order, regardless of their current running status. Use the schedule filter to filter the Cloud Discovery schedules. You can filter the schedules by cloud provider, schedule name, or both. You can also sort the filtered list by any one of the following criteria: Alphabetically: Sort the schedule names alphabetically. Errors: Sort by the count of errors encountered during the discovery. Discovery in progress: Sort by status of the discovery. After filtering the schedule, select the discovery run from the Report drop-down list to visualize its data in the schedules dashboard displayed on the Results tab. Note: Only the last 10 discovery runs appear in the Report drop-down list.