---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure event collection from Logicmonitor

# Configure event collection from Logicmonitor {#ariaid-title1}

* Release version: Yokohama
* 
* Updated August 2, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Logicmonitor pull connector sends information from Event Management to Logicmonitor. It sends responses received from a Push connector in a bi-directional environment to Logicmonitor.

## Before you begin

Role required: evt_mgmt_admin

## About this task

Starting from the Xanadu release, the OOTB (Out-Of-The-Box) rules provided with the connector, which you have not previously used (i.e., neither activated, deactivated, nor modified), will now have theApply additional matching rulescheck box set to true. Previously, this check box was disabled. This change allows you to execute more event rules or automation using the same filter conditions for the connector.  
Note:  
This feature applies only to active event rules.

## Procedure

1. Navigate toAllEvent ManagementEvent Connectors (Pull)Connector Instances.
2. ClickNew.  
   TheConnector Instance New Recordpage appears.
3. Enter values in the required fields, which are indicated by a red asterisk.

   | Field | Description |
   | Name | Descriptive name for the connector. |
   | Connector definition | Search for and selectLogic Monitor. |
   | Credential | SelectBasic Authfor basic authentication. Provide access_id and access_key from Logicmonitor's token based API authentication in the credentials as the basic authentication username and password. |
   | Host IP | The Logicmonitor IP address. |
   |-|-|

   {#configure-logic-monitor-connector__choicetable_rhk_dv4_23b}  
   When adding bi-directional functionality for a Push connector, the Connector Instance name must match the Source Instance field of the event generated by that source.  
   The source of events islogicmonitorso you should create an instance with the name<kbd class="ph userinput">logicmonitor</kbd>.  
   Note:  
   The Update queue business rule in the Alert table identifies each manual update of the alert and updates the connector queue accordingly. By default, changes to all alert fields are tracked.
4. Select the Bi-directional and Active check boxes, and then click Save.  
   The LogicMonitor pull connector does not retrieve events or populate the Events \[em_event\] table.

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