Delete an automation

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Delete an automation to permanently remove an automated alert handling rule from your system.

    Before you begin

    Role required: evt_mgmt_admin, evt_team_operator, or srm_responder

    Procedure

    1. Navigate to Workspaces > Service Operations Workspace.
    2. In the primary navigation, select the Alert Automation icon (Alert automation icon).
    3. On the Alert Automation page, under Automation types, select the automation type that you want to delete, such as Ignore, Enrich, Group, or Respond.

      The page for that automation type opens, displaying all the existing automations.

    4. To delete an automation, select the check box next to its name and then select Delete.
      Delete automation option.
    5. In the confirmation window, select Delete.
      The alert is permanently deleted.