--- sourceDocument: Yokohama IT Operations Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # ITOM/OT SU Licensing Bundle and Individual (ala carte) subscription # ITOM/OT SU Licensing Bundle and Individual (ala carte) subscription {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of ITOM/OT SU Licensing Bundle and Individual (ala carte) subscription ServiceNow offers flexible subscription options for ITOM applications, allowing customers to purchase either individual (a la carte) subscriptions or bundled subscriptions that cover multiple ITOM applications. The ITOM/OT SU Licensing application manages and displays subscription usage, providing visibility into how subscriptions are consumed across both bundles and individual purchases. Show full answer Show less ## Subscription Usage and Deduction Logic * The licensing module prioritizes deducting subscription usage from bundled subscriptions before using any individual a la carte subscriptions when both types are purchased for the same application. * If usage exceeds the allocated subscription units, the system marks those subscriptions as overdrawn in the Subscriptions window. * When the combined usage of bundle and a la carte subscriptions surpasses the total allocation, the overdraft is attributed to the a la carte subscriptions. * If an application is covered only by a bundle subscription and usage exceeds the allocation, the bundle subscription itself is shown as overdrawn without listing individual applications separately. ## Practical Implications for ServiceNow Customers * Customers can monitor consumption at both the bundle and individual application levels, enabling proactive management of subscription usage. * The deduction process helps optimize subscription utilization by fully leveraging bundled subscriptions before tapping into separate individual subscriptions, potentially reducing costs. * Overdrawn subscription alerts allow customers to identify when they exceed their allocated units and take necessary actions, such as purchasing additional subscriptions or adjusting usage. ## Expected Outcome By understanding and using the ITOM/OT SU Licensing application effectively, customers can ensure accurate tracking of their ITOM subscription usage, optimize their purchasing strategy between bundles and a la carte options, and maintain compliance with subscription limits. This leads to better cost control and operational transparency for ITOM product licensing. You can purchase subscriptions for individual ITOM applications (a la carte) or as a bundle covering multiple ITOM applications. The ITOM/OT SU Licensing application calculates and displays the subscription usage for ITOM products. It displays the ITOM products individually or as part of a bundle, based on your subscription. In cases where your organization has purchased ITOM subscriptions both as a bundle and individually (a la carte), the licensing module deducts the consumed subscriptions from the bundle first, before deducting from the individually purchased subscriptions. If your organization surpasses the allocated number of subscription units, the Subscriptions window indicates the corresponding subscriptions as overdrawn. If the combined number of subscriptions from both bundle and a la carte options exceeds the allocation, the licensing module identifies the surplus as taken from the a la carte subscription. Furthermore, if the total subscriptions for an application covered solely by the bundle surpass the allocation, the Subscriptions window displays the bundle as overdrawn without listing the individual application separately. ## Subscription deduction process: Bundle usage and a la carte scenario {#itom-licensing-bundle-individual-subscription__section_sqz_qkm_szb} If you purchased ITOM subscriptions as a bundle and also acquired a la carte subscriptions for an application included in the bundle, the licensing module deducts the consumed subscriptions from the bundle before subtracting from the separately purchased subscriptions. In the following example, an organization utilized all subscriptions allocated by the ITOM Pro bundle for ITOM Health. Subsequently, the licensing module deducted from the a la carte subscriptions for ITOM Health.Figure 1. Subscription consumption by bundles ## Subscription display: Application covered by bundle and a la carte subscriptions {#itom-licensing-bundle-individual-subscription__section_ut4_fmm_szb} If your organization surpasses the total number of subscriptions in both the bundle and a la carte subscriptions, the licensing module regards it as overdrawn on the a la carte subscription. However, if your organization exceeds the subscriptions specifically for an application covered solely by the bundle, it is considered overdrawn on the bundle.Figure 2. Licensing module calculates bundle and a la carte subscriptions for the same ITOM applications ## Subscription calculation illustration: Bundle and a la carte allocation {#itom-licensing-bundle-individual-subscription__section_d4j_tnm_szb} The diagram illustrates how the licensing module calculates subscriptions through bundle and a la carte methods for specific applications covered by the bundle.Figure 3. Overdrafts on the bundle and a la carte subscriptions In this scenario, the Subscriptions window indicates the a la carte subscriptions for this application as overdrawn. If your organization exceeds the total subscriptions for an application covered solely by the bundle, the Subscriptions window displays the bundle as overdrawn. In the provided figure, ITOM Health consumed 810 subscriptions, surpassing the subscriptions provided by the bundle (500) and a la carte (250). Consequently, the Subscriptions window indicates the ITOM Health a la carte subscription as overdrawn. For ITOM Visibility, which consumed 550 subscriptions, and with no a la carte subscriptions purchased, the ITOM Pro bundle covering ITOM Visibility appears as overdrawn.