---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Create a service group

# Create a service group {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create service groups to combine similar services. Organize services by groups to
perform actions simultaneously on multiple services and to control user access to
services.

## Before you begin

Role required: evt_mgmt_admin

## About this task

Service groups are a way to organize and group services based on the application services or technical services they impact. Instead of looking at individual service from different infrastructure components (like servers,
databases, or applications), Service groups help consolidate them under the umbrella of a service group. Application service groups enable faster identification of alert impact. Service groups appear in the Group by option on the Service Operations Workspace dashboard.

## Procedure

1. Navigate to AllEvent ManagementServicesService Groups.
2. Click New.
3. In the Name field, enter the name of the new service group.
4. **Optional:** In the Parent Group field, enter the name of another group in which to embed the new group.  
   Users with access to a parent service group automatically have access to all its child groups.
5. Click Submit.
**Related tasks**   

* [Assign a role to a service group](https://servicenow-prod.fluidtopics.net/awYQP_w2DufdEqul~UnSAw "Assign an Event Management role to the application service group to ensure that group members can manage and act on alerts.")
* [Group application services](https://servicenow-prod.fluidtopics.net/fJqUMi_qakxfnAzOigjV_w "Organize application services by groups to perform actions simultaneously on multiple services, and to control user access to services. You can use Event Management to track service health by service groups.")

*[\>]: and then