---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# LEAP AI agent

# LEAP AI agent {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enhance IT operations with AI-driven, autonomous artifact creation such as problem record, knowledge base articles, and playbooks using the LEAP AI agent.

Use the information on this page to learn about the actions related to the LEAP AI agent.

## Generate LEAP artifacts {#leap-ai-agent__section_t3f_vxd_yhc}

{#leap-ai-agent__table_gnk_yxd_yhc__entry__2}

| AI agent | AI agent role |
|-|-|
| LEAP AI agent | Uses automation opportunities created by LEAP analysis, and creates artifacts (problem records, knowledge base articles, or playbooks) requested by user. |
[ ]

{#leap-ai-agent__table_gnk_yxd_yhc}  
Important:  
This agent is turned on by default. For more information, see [Now Assist skills, agents, and agentic workflows on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).