---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Install MID-less Agent Client Collector using a single-line command in a Windows environment

# Install MID-less Agent Client Collector using a single-line command in a Windows environment {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Install MID-less Agent Client Collector on a Windows machine to enable sending data from the agent to the instance through the cloud. Sending information through the cloud allows the MID Server to be used for more persistent resources.

## Before you begin

* Install the ITOM Cloud Services Core (sn_itom_cloud_svc) plugin.
* Onboard your instance to use ITOM Cloud Services. For details, contact Customer Support.
* Configure an agent registration key. For details, see [Configure an agent registration key](https://servicenow-prod.fluidtopics.net/w8odj2oexd8jSfgwkPpMxA "Configure an agent registration key so that you can deploy MID-less Agent Client Collector. Deploying MID-less Agent Client Collector enables you to use the MID Server for more persistent resources.").
* Role required: agent_client_collector_admin
{#acc-install-ics-windows__ul_bhx_2my_yfc}

## About this task

For details on sending data through the cloud in a MID-less deployment, see [DEX Architecture](https://www.servicenow.com/docs/access?context=dex-architecture&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US).

## Procedure

1. Retrieve the publicly accessible gateway URL, based on your location.  
   * AMER (Americas): itomcnc-prod-gateway-amer.sncapps.service-now.com:443
   * EMEA (Europe): itomcnc-prod-gateway-emea.sncapps.service-now.com:443
   * APAC (Asia Pacific): itomcnc-prod-gateway-apac.sncapps.service-now.com:443
   {#acc-install-ics-windows__ul_nlh_l5d_ndc}
2. On the Windows server where the agent is installed, enter the following command:  

       msiexec /i <msi_file_path> /quiet /qn /norestart CONNECT_WITHOUT_MID="true" ACC_CNC="<gateway_endpoint>" REGISTRATION_KEY="<registration_key>" INSTANCE_URL="https://<instance_url>"

   For details on the parameter values in the command, see [Agent Client Collector MID-less installation command parameters](https://servicenow-prod.fluidtopics.net/q3VYQ~XRErUNJtDsvBAH7w "Description of the command line parameters used during MID-less Agent Client Collector installation.").