---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/it-operations-management

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

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bundleId :

    - itom

workflow :

    - Technology


---

# Quotas and resource order controls

# Quotas and resource order controls {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Quotas are limitations or requirements for groups and users on CIs or cloud resources. Use quotas to prevent wasteful resource usage in your cloud environment.{#quotas__shortdesc-quota-governance}
You apply quotas to a resource, such as a virtual server, datacenter, or a generic cloud resource, and to users of a particular group. You can set a per-user limit, and a total limit for the group for the resource. For example, a quota might limit the number of virtual servers allowed for users in the Database group.

After this kind of quota is set,
users who try to provision additional virtual servers will receive an error message and they
will not be able to proceed with provisioning virtual servers until the resource count is
under the quota limit. If a user belongs to more than one group, they receive the total
quota limit from both groups combined.  
Note:  
You can also set per-datacenter limitations on resources by using capacity limits in cloud accounts. See [Set capacity limits on user requests for resources](https://servicenow-prod.fluidtopics.net/_1Xlmf0gJ8W2l3HnVV8PDg "Capacity limits place restrictions on the attributes of cloud resources such as the number of virtual machines, virtual CPUs, or aggregate storage. You can set limits on resources separately for each logical datacenter in a cloud account.").

## Resource block types, quota types, and attributes

You can assign quotas to users or groups for the following resource block types:

* Virtual Servers
* Storage Volume Size
* Network
* Stacks
{#quotas__ul_bzv_nq4_2z}  
Quota types include:

Sum
:   The sum of all attributes for a resource, such as the sum of all virtual CPUs.

Count
:   The total number of attributes for a resource, such as the number of virtual
    machines.
* **[Create a cloud quota definition](https://servicenow-prod.fluidtopics.net/6fH7Gba8iNYachdemt9ULw)**   
  A cloud quota definition specifies the limitations on a resource block. You can use templates or manually create different types of configurations for each quota definition.
* **[Resource order controls for template-based cloud catalog items](https://servicenow-prod.fluidtopics.net/dRNLRBd3fQLDC6ueoBR5Rg)**   
  Use resource order controls to perform quota checks for template-based catalog items using quota definitions and policies. Quota limits enable you to control provisioning or ordering resources for users and groups. Configure policy actions to trigger notifications, an approval workflow, or both.